Xerox 7845 weird problems

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  • patterson70
    Senior Tech

    Site Contributor
    500+ Posts
    • May 2010
    • 597

    #1

    Xerox 7845 weird problems

    I have a Xerox 7845 that may have been zapped.
    all of a sudden the original is stopping half way through the ADF. I have to remove it manually from underneath. There is no obstruction. Also tray one says empty but there is paper in it. Tray 4 does work. Also the display screen is showing green and purple where it was never there before. Kind of a faint pulsating pattern.
    is this a board problem? Customer does not have any surge protection. There was a recent storm and power outage. Is it worth repairing if it is?
    please advise. Thank you.
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  • CynthiaTaylor
    Junior Member
    • Jun 2025
    • 2

    #2
    Nothing special

    Comment

    • shinchan
      Trusted Tech

      100+ Posts
      • May 2011
      • 195

      #3
      1. DADF, most of the times the foam pad for the actuator melt. so replace the foam pad
      2. screen/touch screen, most likely you need to replace the whole UI ... try spraying the UI cable with contact cleaner first
      3. tray 1 empty but there is paper. could be the paper size sensor or the green tab is broken.

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