Toner concentration failure 393-360

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  • Reeves
    Trusted Tech

    250+ Posts
    • Apr 2012
    • 277

    [Error Code] Toner concentration failure 393-360

    I have a xerox wc 5955 gives fault code 393-360 I reset the fault through 501-359 from 17 to 0 but still giving this code after 5 to 10 copies I even added developer material but the fault code keeps coming back
    What could be the problem
  • xcopytech
    Service Manager

    1,000+ Posts
    • Aug 2006
    • 1747

    #2
    Re: Toner concentration failure 393-360

    Did you follow service manual procedure, measure voltage on p/j 766 pin 1 and pin2

    Comment

    • rockdude
      Trusted Tech

      Site Contributor
      250+ Posts
      • Feb 2011
      • 257

      #3
      Re: Toner concentration failure 393-360

      Generic Toner ?

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