Xerox Workcentre 238

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  • Jaws
    Trusted Tech

    100+ Posts
    • Oct 2007
    • 235
    #1

    Xerox Workcentre 238

    Machines Display Reads "System unavailable do not power down until the power down messages appears"
    Stays stuck in this mode. Anybody know something I can try to reboot it. Seems like the hard drive has failed.
    Tags: 238, appears, available, code, diagnostic, display, down, drive, enter, failure, fault, hard drive, messages, mode, module, nvm, power, reboot, sip, software, stuck, sys, system, workcentre, xerox, xerox workcentre
    • bojans
      Service Manager

      Site Contributor
      1,000+ Posts
      • Feb 2008
      • 1313
      #2
      Is there any fault code? Can you enter diagnostic?

        Comment

        • tech9
          Trusted Tech

          100+ Posts
          • Apr 2009
          • 216
          #3
          possible NVM software module failure or SIP board i would try the NVM module first then the SIP board.

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            • pal.xerox
              #4
              NVM module problem. try reload system software and reinstall NVM from MRD.

                Comment

                • Goshe
                  Trusted Tech

                  100+ Posts
                  • Jul 2009
                  • 118
                  #5
                  NVM module problem or defective Firewire PWB (I had this problem with this pwb)

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