5328 U4 code

[vmx12]

I have a u4 code on a 5328. I know its the fuser. How do I get more detailed code to determine which part of the fuser it is?

[Polo-022]

Press "0". If you see "1" on diplay its an overheat condition,if "6" the fuser web must be replaced.

[vmx12]

Thnx

[vmx12]

Ok, I had a U4-6. I replaced the web. I held 0 while powering up. did 20-start, 3-start power off power on. Still get U4-6 code. what could I have missed?

[Polo-022]

You have to reset web counter,10-65 routine in diagnostics,to 0.Thats what you are missing.Go ahead..

[vmx12]

You have to reset web counter,10-65 routine in diagnostics,to 0.Thats what you are missing.Go ahead..

Thanks ya sir. That did the trick.