I have a Workcentre 4100 that when turned on, prints the same 3 pages of a previous job, then displays "System fault: 0, file excepthndlc, line 717, Task Rip" After the message is cleared, a fuser warming up message appears and stays on the screen.
The machine will not do anything. Any attempt to get it to copy displays a busy message. I am also unable to enter the admin menu. It will not accept the password. From the web interface however, it does accept the password and I can acces all the features.
I believe this has something to do with the drive and firmware becoming corupted. I tried upgrading the firmware via the web interface, but again I get a busy message. Anyone got any ideas?
The machine will not do anything. Any attempt to get it to copy displays a busy message. I am also unable to enter the admin menu. It will not accept the password. From the web interface however, it does accept the password and I can acces all the features.
I believe this has something to do with the drive and firmware becoming corupted. I tried upgrading the firmware via the web interface, but again I get a busy message. Anyone got any ideas?