m24 jams on 2nd print only.

[tech9]

hi there i have an m24 that jobs on 2nd page of print job with 3/4 of the print exiting into the centre tray.
Copies are fine. Have swapped HDD and r1,r2 roms and nvm rom plus ess pwb.Still no joy. Any ideas ?

[tech9]

Re: m24 jams on 2nd print only.

hi there i have an m24 that jams on 2nd page of print job with 3/4 of the print exiting into the centre tray.
Copies are fine. Have swapped HDD and r1,r2 roms and nvm rom plus ess pwb.Still no joy. Any ideas ?

sorry i ment jams

[bojans]

Re: m24 jams on 2nd print only.

What error code?

[tech9]

Re: m24 jams on 2nd print only.

What error code?

the weird thing is, is there are no codes ? Fault log empty?

[Milo Wilson]

Re: m24 jams on 2nd print only.

I would start with the special boot modes. Initialize the spooler, HDD and NVM. If that doesn't do it reload software to current levels

[tech9]

Re: m24 jams on 2nd print only.

I would start with the special boot modes. Initialize the spooler, HDD and NVM. If that doesn't do it reload software to current levels

Thanks have tried the special boot modes, that has not worked so will tried software.

[anulu]

Re: m24 jams on 2nd print only.

hi there i have an m24 that jobs on 2nd page of print job with 3/4 of the print exiting into the centre tray.
Copies are fine. Have swapped HDD and r1,r2 roms and nvm rom plus ess pwb.Still no joy. Any ideas ?

Try to remove all the nvm pwbs, rams, other small cards within the ess, and use a green hard pencil eraser to remove oxidation from the contacts
measure the nvm battery, it has to be around 3V, if lower than 2,8V, replace it

Or try an IOT init

- did you try the machine with A3 or A4sef?