Images are duplicating like 'double vision' on my DC 242

[Paula]

DC 242

Hello

I am getting images & text duplicated when I select colour, if I just choose black it is fine.
I have changed the black drum, moved the other 3 around too but it is printing/copying with 'double vision'...
The only change yesterday was a new wireless router, surely the router has NOTHING to do with it...?

[adriansto]

Re: Images are duplicating like 'double vision'

You must perform colour registration routine from service diagnostic menu

[Paula]

Re: Images are duplicating like 'double vision' on my DC 242

Thanks for that, I'll go and try that.
Is it easy? could you possibly give me some pointers?
Thanks, going now to see 'how to'

[adriansto]

Re: Images are duplicating like 'double vision' on my DC 242

The routine is well described in service manual.
Read and do exactly.

[Paula]

Re: Images are duplicating like 'double vision' on my DC 242

I can only find 'auto gradiation' on printer & in my Manual.

[adriansto]

Re: Images are duplicating like 'double vision' on my DC 242

Read again what I said --- service manual

[Paula]

Re: Images are duplicating like 'double vision' on my DC 242

Would you be kind and talk me through the process please?
I know the issue is with the black drum, I have changed it but it is misaligned with the colours.
I don't have a manual that covers this.

Thank you in advance if anyone can help, I would appreciate it.
Paula.

[Paula]

Re: Images are duplicating like 'double vision' on my DC 242

I've done it!!!!!!
Thank you for pointing me in the right direction, I must get the full manual....

Paula