DocuCentre-II C3300 error 016-749

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  • aAandy
    Trusted Tech

    Site Contributor
    250+ Posts
    • Apr 2012
    • 370

    #1

    [Error Code] DocuCentre-II C3300 error 016-749

    Hello People

    downloaded & installed the PS driver from the Xerox website for this machine on a windows 8.1 64bit system, when i attempted a test print (from the printer properties page, or the installation tool) i got this 016-749 error (log into the machine using IP address via browser no problem)

    016-749 JCL Syntax Error
    [Error Type]
    Job Fail
    [Fault Content]
    The PJL/XPJL detected a print language that cannot be printed
    [Detection Conditions]
    1. The print language received from the printer driver is a print language that cannot be printed by the
    machine.
    2. ContentsBridge was used to attempt to print a PDF file through a machine that cannot process PDF.
    3. When this happens with a received iFAX document, the iFAX document that was sent by the other
    machine is in a print language that cannot be printed by this machine.
    [Corrective Actions]
    In the case of 1, use the printer driver of the machine to print.
    Explanation: Depending on PostScript, etc. options are necessary to print the desired print language.
    For more details, please contact our sales representatives.
    In the case of 2, do not use ContentsBridge to print a PDF file.
    In case of 3, please request the other party to resend the iFAX document using a print language that
    can be printed by this machine.
    OF-09 Common Job Fail
    2.4.3 No output is available, no data is printed
    2.4.4 Printing can be performed but abnormally
    2.4.5 Network-Related Details Check Flow

    thought i'd get around it by using a PCL driver, but no such creature is available for windows 8.1 (on the xerox website)

    anyone got any eye-deers?

    please help & ty in advance

    Andy
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