DC5000 Paper jam at knob 4b

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  • davidj7
    Service Manager

    Site Contributor
    1,000+ Posts
    • Jan 2009
    • 1107

    #1

    DC5000 Paper jam at knob 4b

    Hi
    I am getting 'Paper Jam at Knob 4b' when printing duplex prints . Single side there is no problems . The jam happens after every 4 prints.

    I interchanged 2nd BTR with a new one. Changed IBT belt .

    any suggestions on what i should do ?
    a machine is only as good as your tech : source:screwtape ; the scary one
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