WC 5755 Misfeed indication in Document feeder

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  • fbkhan3
    Trusted Tech

    250+ Posts
    • May 2012
    • 421

    WC 5755 Misfeed indication in Document feeder

    have cleaned both of these marked sensors as seen in attachment but still can't get rid of misfeed indication in Document feeder area.for the moment i have unplugged the Document feeder so costumer can make copies through scanner glass.

    kindly suggest.
    Thanks & Regard's

    image1 (2).JPG
  • Corder
    Trusted Tech

    100+ Posts
    • Nov 2014
    • 105

    #2
    Re: WC 5755 Misfeed indication in Document feeder

    And what jam chainlink do you have? There in the DADH more than two sensors.

    Comment

    • Flash
      Trusted Tech

      250+ Posts
      • May 2007
      • 378

      #3
      Re: WC 5755 Misfeed indication in Document feeder

      Check the two in the top cover. The one on the bottom usually gets dislodged.

      Comment

      • fbkhan3
        Trusted Tech

        250+ Posts
        • May 2012
        • 421

        #4
        Re: WC 5755 Misfeed indication in Document feeder

        My bad i forgot to check the fault history and chain link Thanks for pointing me to the right direction.
        Did anyone came across this issue before specially with this model?





        Regard's

        Comment

        • adriansto
          Service Manager

          Site Contributor
          VIP Subscriber
          1,000+ Posts
          • Nov 2007
          • 2329

          #5
          Re: WC 5755 Misfeed indication in Document feeder

          Remove the rollers kit from DADF and check it. Check if the gears from this kit are ok
          When put the kit back be sure it is in corect position so the rollers can be rotated by the drive mechanism.
          I think your problem is the rollers dont rotate and dont feed the paper bcause the kit is misplaced.

          Comment

          • fbkhan3
            Trusted Tech

            250+ Posts
            • May 2012
            • 421

            #6
            Re: WC 5755 Misfeed indication in Document feeder

            Originally posted by adriansto
            Remove the rollers kit from DADF and check it. Check if the gears from this kit are ok
            When put the kit back be sure it is in corect position so the rollers can be rotated by the drive mechanism.
            I think your problem is the rollers dont rotate and dont feed the paper bcause the kit is misplaced.

            Really appreciate that adriansto,i'll look for that in next visit but does it really generates a continuous misfeed indication if anything wrong with that feeding kit or it will only create problem when paper feeding?





            Regard's

            Comment

            • Corder
              Trusted Tech

              100+ Posts
              • Nov 2014
              • 105

              #7
              Re: WC 5755 Misfeed indication in Document feeder

              Originally posted by fbkhan3
              Really appreciate that adriansto,i'll look for that in next visit but does it really generates a continuous misfeed indication if anything wrong with that feeding kit or it will only create problem when paper feeding?
              Regard's
              Only when feeding.
              By the way, have you checked jam log? And if so what is the chain link?

              Comment

              • fbkhan3
                Trusted Tech

                250+ Posts
                • May 2012
                • 421

                #8
                Re: WC 5755 Misfeed indication in Document feeder

                Originally posted by Corder
                Only when feeding.
                By the way, have you checked jam log? And if so what is the chain link?
                Thank a ton guys for all your inputs I may have a visit there tomorrow and ill keep you guys update regarding the issue.

                Regard's

                Comment

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