Xerox WC5765 fuser and xerographic incompatibility

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  • bluebear
    Technician
    • Jul 2014
    • 16

    #1

    Xerox WC5765 fuser and xerographic incompatibility

    I have three Xerox WC5765 in one office, but One of the machines constantly display fuser and xerographic incompatibility, even though the part numbers are correct and works in the other two machines.

    The same xerographic and fuser have worked fine in the past till its end of life. The issue occurred after erratic power and random power failures.




    Thank you
  • adriansto
    Service Manager

    Site Contributor
    VIP Subscriber
    1,000+ Posts
    • Nov 2007
    • 2387

    #2
    Re: Xerox WC5765 fuser and xerographic incompatibility

    Change yellow battery from software module located in the back scanner tray.

    Comment

    • bluebear
      Technician
      • Jul 2014
      • 16

      #3
      Re: Xerox WC5765 fuser and xerographic incompatibility

      Thank you soo much for the feedback, I will do that and feed back the outcome to the forum soon, cheers!

      Comment

      • bluebear
        Technician
        • Jul 2014
        • 16

        #4
        Re: Xerox WC5765 fuser and xerographic incompatibility

        Originally posted by bluebear
        Thank you soo much for the feedback, I will do that and feed back the outcome to the forum soon, cheers!
        Hi form, Adriansto sugestion to replace the yellow battery on the software module fixed the xerograhic and fuser incompatibility issue. I also had to perform al-boot to get raid of " imcomplate install phase " meaasage that was also another issue.


        Thank you for your help.

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