ColorQube 9301 Several error codes

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • khadzok
    • Dec 2024

    [Error Code] ColorQube 9301 Several error codes

    Hello,

    I have a colorqube 9301 which was recently purchased. It was running fine prior to purchase but has come a long way in a truck, and now it throws several error codes once it boots up.
    First code was 93-548,
    Then I started seeing 99-710 and 99-690
    710 was probably due to disconnecting two of the cooling fans, since it disappeared and never came back. But 690 and 548 still there and no printing is allowed, only scanning.
    Can you tell me what these codes are?

    Thanks
  • Flash
    Trusted Tech

    250+ Posts
    • May 2007
    • 378

    #2
    Re: ColorQube 9301 Several error codes

    The remaining codes are related to the ink melt reservoir. If the machine was moved without letting the ink solidify you may have some cross contamination of ink. You can try upgrading the software to the latest level but you may have to replace the ink melt reservoir.

    Comment

    • khadzok

      #3
      Re: ColorQube 9301 Several error codes

      Originally posted by Flash
      The remaining codes are related to the ink melt reservoir. If the machine was moved without letting the ink solidify you may have some cross contamination of ink. You can try upgrading the software to the latest level but you may have to replace the ink melt reservoir.
      I read somewhere that ink has a certain resistance so that it can be melted by inductance. Also found that 93-548 is yellow ink resistance out of usable range. Do different colors have different resistance so when they get contaminated machine measures resistance of fluid and throws error code? By the way, contamination is possible, because yellow reservoir was quite dark, it wasn't just yellow when printer arrived.

      Do you know what exactly other codes translate to?
      99-710
      99-690

      Comment

      • Flash
        Trusted Tech

        250+ Posts
        • May 2007
        • 378

        #4
        Re: ColorQube 9301 Several error codes

        The first one is a fan code. The other one is a yellow melt reservoir full sensor code. There is a level of software that increases the range of the inductance to minimize that first code. Sometimes you can get the machine back up with the newer software but if the inductance is outside of the acceptable range you have to replace the reservoir.

        Comment

        • khadzok

          #5
          Re: ColorQube 9301 Several error codes

          I managed to empty yellow resevoir sucking with a hose and melted some fresh yellow blocks. It worked I guess, now it actually tried to print and received a paper jam error, for now that's better than replacing the whole reservoir.


          As far as the fan error, I did disconnect two fans while working back there since they wer blowing right in to my head.

          Comment

          Working...