Hi everyone, I am new to your site so I hope I am posting in the correct area.
I have a work centre 6605 and recently replaced the Cyan toner, however the one I got would not work.
I was getting an "Invalid Cyan Toner Cartridge"
So I went direct to Xerox and bought from them the genuine one, tried it and got the same message.
When I called them they said they actually give me the wrong one, even though it would slot into position.
They then give me the correct part number, so I bought that one.
Tried it this evening but still getting the same error message.
Has anyone come across this previously and if so any way I can fix it?
Printer is about 9 months old.
I have a work centre 6605 and recently replaced the Cyan toner, however the one I got would not work.
I was getting an "Invalid Cyan Toner Cartridge"
So I went direct to Xerox and bought from them the genuine one, tried it and got the same message.
When I called them they said they actually give me the wrong one, even though it would slot into position.
They then give me the correct part number, so I bought that one.
Tried it this evening but still getting the same error message.
Has anyone come across this previously and if so any way I can fix it?
Printer is about 9 months old.
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