Ricoh Priport HQ7000 Jam under Drum Unit

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  • mrfuser
    Service Manager

    Site Contributor
    VIP Subscriber
    1,000+ Posts
    • May 2007
    • 1578

    Ricoh Priport HQ7000 Jam under Drum Unit

    Machine was working fine, then suddenly started jamming. We find paper under drum unit at bottom of machine. Any idea what has failed? We normally work on Riso and have not seen this before.

    Thanks


    Kelly
  • kyrenecopy
    Trusted Tech

    100+ Posts
    • Apr 2012
    • 205

    #2
    Re: Ricoh Priport HQ7000 Jam under Drum Unit

    Riso and Ricohs have a problem with the pressure roller getting knocked out of place. Not familiar with this model but I would make sure pressure roller is in it's brackets and camming up against drum. Also check feed/sep tires and pad for worn parts. Bad or dirty sensors at drum.
    Testing 1-2-3, testing, testing. Is this thing on?

    Comment

    • mrfuser
      Service Manager

      Site Contributor
      VIP Subscriber
      1,000+ Posts
      • May 2007
      • 1578

      #3
      Re: Ricoh Priport HQ7000 Jam under Drum Unit

      Thanks. This is not that type of pressure roller. These have a unit that is almost the size of the drum that rotates under the drum. Seems like a gate is not working right or something so pages slip down instead of out of the machine.


      Originally posted by kyrenecopy
      Riso and Ricohs have a problem with the pressure roller getting knocked out of place. Not familiar with this model but I would make sure pressure roller is in it's brackets and camming up against drum. Also check feed/sep tires and pad for worn parts. Bad or dirty sensors at drum.

      Comment

      • kyrenecopy
        Trusted Tech

        100+ Posts
        • Apr 2012
        • 205

        #4
        Re: Ricoh Priport HQ7000 Jam under Drum Unit

        Are you getting any type of jam code or SC codes?
        Testing 1-2-3, testing, testing. Is this thing on?

        Comment

        • kyrenecopy
          Trusted Tech

          100+ Posts
          • Apr 2012
          • 205

          #5
          Re: Ricoh Priport HQ7000 Jam under Drum Unit

          Here are the adjustment pages you need.
          Attached Files
          Testing 1-2-3, testing, testing. Is this thing on?

          Comment

          • kyrenecopy
            Trusted Tech

            100+ Posts
            • Apr 2012
            • 205

            #6
            Re: Ricoh Priport HQ7000 Jam under Drum Unit

            Here is some more info for you
            Attached Files
            Testing 1-2-3, testing, testing. Is this thing on?

            Comment

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