We are looking for trained technicians in the Sarasota and Ft Myers FL locations
We have postings for Tech I and Tech III positions.
Great benefits and company car provided.
If you are interesting please apply on any of the major job posting sites.
JOB DESCRIPTION
Job Title: Technician I and III
BASIC FUNCTION
Primary Responsibility: The Technician is responsible of performing installation, maintenance, trouble shooting and repair of assigned equipment in assigned territory under supervision and with assistance as needed.
WORK PERFORMED
ADA DUTY % TIME
EDUCATION REQUIREMENTS
EXPERIENCE REQUIREMENTS
Ability to work on the office copier and printers in customer facilities and in the shop.
Additional skills required:
WORK ENVIRONMENT
We have postings for Tech I and Tech III positions.
Great benefits and company car provided.
If you are interesting please apply on any of the major job posting sites.
JOB DESCRIPTION
Job Title: Technician I and III
BASIC FUNCTION
Primary Responsibility: The Technician is responsible of performing installation, maintenance, trouble shooting and repair of assigned equipment in assigned territory under supervision and with assistance as needed.
WORK PERFORMED
ADA DUTY % TIME
E | Maintain assigned territory without customer complaints within response time set up by company.
|
60% |
E | Participate in training and self-study programs to gain and maintain appropriate product knowledge. | 10% |
E | Complete equipment installations according to schedule. Train customers in all operations of assigned equipment when scheduled. | 5% |
E | Communicate with customers, dispatch personnel, and service manager to resolve problems in an expedient manner. | 10% |
E | Complete required paperwork in an accurate and timely manner. | 5% |
E | Ensure accurate billing for contracts and/or services rendered. Maintain current account status through collection efforts, collect meters, recon equipment, pick up checks and purchase orders, etc. | 5% |
NE | Perform other duties as required. | 5% |
EDUCATION REQUIREMENTS
- Associates degree in electronics or equivalent military training.
- A+ certification or equivalent.
- Demonstrated skill in troubleshooting and repair of assigned equipment.
EXPERIENCE REQUIREMENTS
Ability to work on the office copier and printers in customer facilities and in the shop.
- Ability to work independently
- Experience in servicing and maintaining copiers and printers
- Ricoh, Konica Minolta and Lexmark experience
- Specialty printing system experience a plus
Additional skills required:
- High level of mechanical systems and troubleshooting
- Excellent verbal and written communication skills.
- Excellent customer service skills
- Ability to diagnose and troubleshoot methodically and efficiently.
- Ability to manage multiple tasks with frequent interruptions, occasionally in urgent situations.
- Ability to communicate, interact and work effectively and cooperatively with people from diverse ethnic and educational backgrounds.
WORK ENVIRONMENT
- Work in areas which require attention to detail in a varied environment.
- General office environment. May spend long hours sitting or standing.
- Some physical effort is required which may involve bending, reaching, stretching, or similar activities as well as lifting or moving items weighing up to 60 pounds
- Frequent walking, standing, stooping, crouching.
- Requires finger dexterity.
- Some exposure to chemicals and risk of electric shock.
- Frequent local driving to customer sites with varied office, factory distribution, retail, etc., environments.
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