Annoying noise

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  • Jomama46
    Field Supervisor
    Site Contributor
    2,500+ Posts
    • Apr 2008
    • 2900

    Annoying noise

    I don't know about you but when I'm at home I use an answering machine to screen my calls. If its a telemarketer or such, I just dont answer. Occasionally tho the machine will pick up and after the greeting there will be a loud, like dial tone that can only be quelled by manually hanging up the phone. I dont know what causes it, if a human is on the other end and they simply hang up, there is no noise.
    Its an annoyance but not a big deal.
    However, I received a call from a customer that has a C2050 SPF and she is annoyed that this phenomena is happening with her fax. Yesterday I had her go into user tools and turn all the volumes down, but I dont think that is the trick because.. where is the tone coming from.
    I know that it may be an autodialer, and they are used to just dial numbers to see what time someone is home to answer a call so to schedule a human to call but I don't see the connection. What is the loud dial tone about.
    Anybody know what is the scoop here?
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