MFC-L861, skewing images...

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  • Oystercopy
    Senior Tech

    Site Contributor
    500+ Posts
    • Oct 2009
    • 578

    MFC-L861, skewing images...

    Hey guys,

    So I've gone out to this machine, and it is skewing (tilting) the image to the right of the page, both on paper tray and Bypass.

    I've gone in and cleaned the registration roller (which seemed to have a lot of buildup, for some reason) and still it skews. I believe this to be happening prior to image formation and fuser, so that's why I went for
    the reg roller.

    Any help appreciated!
    OC
  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 22694

    #2
    Re: MFC-L861, skewing images...

    Could this be a Brother MFC L8610CDW, maybe?

    I don't seem to be finding references to the model you indicate. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

    Comment

    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22694

      #3
      Re: MFC-L861, skewing images...

      If it is the Brother MFC L8610CDW, did you check to see that the imaging drawer is latched in on both sides? =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

      Comment

      • Oystercopy
        Senior Tech

        Site Contributor
        500+ Posts
        • Oct 2009
        • 578

        #4
        Re: MFC-L861, skewing images...

        it IS the 8610 Black Cat, thanks for that!

        I didn't see a latch on the right side, only the left (green handle?)
        OC

        Comment

        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 22694

          #5
          Re: MFC-L861, skewing images...

          No, only one green lock lever, down locked, up unlocked.
          Also check that both the envelope pressure levers are set to the upper position (plain paper). =^..^=
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

          Comment

          • Oystercopy
            Senior Tech

            Site Contributor
            500+ Posts
            • Oct 2009
            • 578

            #6
            Re: MFC-L861, skewing images...

            Oh, OK! Where are those, on the fuser or something? Or in the paper feed area?
            OC

            Comment

            • blackcat4866
              Master Of The Obvious

              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 22694

              #7
              Re: MFC-L861, skewing images...

              Two gray levers, opposite sides of the fuser. =^..^=
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

              Comment

              • Oystercopy
                Senior Tech

                Site Contributor
                500+ Posts
                • Oct 2009
                • 578

                #8
                Re: MFC-L861, skewing images...

                Thanks BC, I'll have the customer try that. Although I wonder how this could cause the development of the image to be skewed before the fuser?
                I would also think I would have wrinkling too, or am I thinking about that the wrong way?
                OC

                Comment

                • blackcat4866
                  Master Of The Obvious

                  Site Contributor
                  10,000+ Posts
                  • Jul 2007
                  • 22694

                  #9
                  Re: MFC-L861, skewing images...

                  I gathered what I did from the Brother online users manual. You could too. =^..^=
                  If you'd like a serious answer to your request:
                  1) demonstrate that you've read the manual
                  2) demonstrate that you made some attempt to fix it.
                  3) if you're going to ask about jams include the jam code.
                  4) if you're going to ask about an error code include the error code.
                  5) You are the person onsite. Only you can make observations.

                  blackcat: Master Of The Obvious =^..^=

                  Comment

                  • tsbservice
                    Field tech

                    Site Contributor
                    5,000+ Posts
                    • May 2007
                    • 7629

                    #10
                    Re: MFC-L861, skewing images...

                    Hey OC do you need SM?

                    If image is tilted that means it happens before fuser so grey envelope levers(normally should be in upper position) are not the cause of this.
                    I would check for hiden bit of paper in reg section, reмove drum unit a belt unit and check for foreign particles and if they seat evenly level.
                    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                    Comment

                    • Oystercopy
                      Senior Tech

                      Site Contributor
                      500+ Posts
                      • Oct 2009
                      • 578

                      #11
                      Re: MFC-L861, skewing images...

                      Thanks TSB... yeah, I wondered how the fuser levers would cause this if it's happening before (or during) image formation.

                      I just talked to the customer this morning, and she's been re-using label sheets, over and over again. I suspect she might have gotten a label stuck in the registration section along the way (somewhere, I can't see it), but
                      customer does not want to spend a lot on repairs, so I told them the next best option is to replace it with another disposable machine.
                      OC

                      Comment

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