Dear All, please can any body help me with this:
I print something on my CLC 1110 machine from the bypass on 200 gr/m paper. during printing one of the A3 200 200 gr/m paper stuck in the machine, I open the door of the machine i try to pull the transfer drum unit to remove the jammed paper, but I could not because of the a hard paper i try more times but the paper stuck between the transfer drum and the drum, at the end of this i removed the jammed paper some how, but when i try to continue printing a big scratch lines appears on the middle of the printed paper, i recognize that there is a scratches on the drum, which is the same shape of the scratches on the printed paper. Is that mean that I damage the drum, is that possible that I can damage the drum from paper??? is there any solution???


Thanks for help.

I print something on my CLC 1110 machine from the bypass on 200 gr/m paper. during printing one of the A3 200 200 gr/m paper stuck in the machine, I open the door of the machine i try to pull the transfer drum unit to remove the jammed paper, but I could not because of the a hard paper i try more times but the paper stuck between the transfer drum and the drum, at the end of this i removed the jammed paper some how, but when i try to continue printing a big scratch lines appears on the middle of the printed paper, i recognize that there is a scratches on the drum, which is the same shape of the scratches on the printed paper. Is that mean that I damage the drum, is that possible that I can damage the drum from paper??? is there any solution???



Thanks for help.
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