Hello,
I have a C5800 and it's system software was corrupted last year, the local dealer came out and reloaded it.
It's happened again, it hangs at the startup screen of "Wait" -- is there anyway I can reload the software?
His notes say this:
Format HDD, (Bootdev Only), reload system, Language, RV1. Copier Functional, Finish Firmware upgrade (all versions match).
He did this and charged $1000.00
I'm technically competent, and can do what he did -- I just need the source files. Canon refuses to help, says I have to go through a dealer. Seeing how the machine is not work more than $4k, I am reluctant to pay another $1000 for them to do it again.
Thanks!
I have a C5800 and it's system software was corrupted last year, the local dealer came out and reloaded it.
It's happened again, it hangs at the startup screen of "Wait" -- is there anyway I can reload the software?
His notes say this:
Format HDD, (Bootdev Only), reload system, Language, RV1. Copier Functional, Finish Firmware upgrade (all versions match).
He did this and charged $1000.00
I'm technically competent, and can do what he did -- I just need the source files. Canon refuses to help, says I have to go through a dealer. Seeing how the machine is not work more than $4k, I am reluctant to pay another $1000 for them to do it again.
Thanks!
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