Canon IR-400

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  • Tech2002
    Trusted Tech

    Site Contributor
    250+ Posts
    • Aug 2008
    • 334

    #1

    Canon IR-400

    Got a Error Code given to me by my client of E4-20. I was wondering if anyone can help me with this one.

    Greatly appreciated.
  • ReproKev
    Trusted Tech

    250+ Posts
    • Feb 2009
    • 271

    #2
    If they mean E-004-0002 it's related to the fixing heater or SSR.

    Comment

    • Tech2002
      Trusted Tech

      Site Contributor
      250+ Posts
      • Aug 2008
      • 334

      #3
      Actually, I think as I am looking at my service book it is a E240 code.

      Short of clearing the Code is there any known issue with the communication that normally goes on this machine?

      Thanks.
      Last edited by Tech2002; 03-25-2009, 11:15 PM.

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      • ReproKev
        Trusted Tech

        250+ Posts
        • Feb 2009
        • 271

        #4
        Service mode is 3 separate steps: */2+8/*
        If it doesn't work, try, try again.
        Also, I don't think you can clear that code in service mode. My book says (for e-240) to re-seat the dimm on the image processor pcb. If no luck, replace the image processor.

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        • Tech2002
          Trusted Tech

          Site Contributor
          250+ Posts
          • Aug 2008
          • 334

          #5
          Thanks, I'll try that. This gets me in the right direction. Help Greatly Appreciated!

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