Canon ImageRunner 3300i - Error message E000019-0000

[Canuck]

I'm behind you guys 1000%...obviously he doesn't understand OUR world

[Brian8506]

John, you probably won't be back until your next problem, but I come here to help my fellow techs and share my 30 yrs of expereience. I also come here to see what problems other techs have and remember them in case I run into the same thing. It's called HOMEWORK.

[mitsubee]

I gues for this problem, for you that always clear the waste toner tank each time you go for the servicing that machine you can also disconnect the waste toner tank censor.

The censing part seem to be too high at the bottle neck...it went dirty easily....all my ir2200-3300 waste toner tank machine had the waste tonet tank censor connector disconnected.

[Harry]

this is a forum fore tecnicans and if you do not find out your little problem you have to get out of this forum.from my side there is no
answer anymore for your problem! otherwise you let me that you are a tec.there is no place for End users at all and also there is no guru in here everybody learn every day something more.i work for more then 25 years in this job and have 5 children to give them to eat so if you are not a tec get out of here

[John G]

Not to be mean but that is work that we make a living at and go through training for. The top of this website says "An online community for copier, printer, and fax technicians".

Duly Noted Bri and thx for pointing that out. I have a question for you . . . if your a fully trained technician why would you even need to come to this forum? An even better question might be why your even on the net instead of out in the field working? Not to be mean though! On a good note, between yourself and the others I figured this out and the machine is working perfectly and for that I am grateful to you and all the others who helped me! Thank you very much and have a nice weekend fellas!
John

[Brian8506]

Not to be mean but that is work that we make a living at and go through training for. The top of this website says "An online community for copier, printer, and fax technicians".

[John G]

If you're not calling a tech, be an office hero and order a new waste bottle that will be clean when you install it. We techs know what we're looking for on these problems.

That's why I'm here -

• I'm not a tech
• company is to cheap to call a tech
• I would like to see if you Guru's were generous enough to walk me through the process

I have the machin apart and the bottle out. I am going to wash it out rad good with warm water until completely clean. I'm hoping someone here can walk me through the other parts that need to be cleaned and exactly where they are located.
Thx - John

[Brian8506]

If you're not calling a tech, be an office hero and order a new waste bottle that will be clean when you install it. We techs know what we're looking for on these problems.

[Harry]

to clean

at waste tone bottle there are to holes they have to clean in and outside

[John G]

Normally i use my finger to rub the cencore area lol. Or u can use tissue to do so.

THx - bt where, exactly are these areas located that need to be cleaned?

[jiongpao]

Normally i use my finger to rub the cencore area lol. Or u can use tissue to do so.

[John G]

. . . also - what do you use to clean these areas?

[John G]

You have to clean the sensor also and the waste toner bottle have to clean for shure in the circuits at upper side!
A nice Day

My man! Thank you so much. Can you just guide me to how to get to these areas? Are they all located in the same place as the bottle? Do I need to wash that bottle out or is emptying it enough?
Thx - John

[Harry]

You have to clean the sensor also and the waste toner bottle have to clean for shure in the circuits at upper side!
A nice Day

[John G]

I am getting this E-0000 and when I researched it it was because the Waste Toner cartridge was full. I removed the plastic container from the back and it looked like it was only 80% full so I emptied it into the dumpster and replaced it and buttoned up the Canon ImageRunner 3301 and re-fired it back up. It still blows the same error. Is there something I missed or did wrong?
Please help me become the office hero!
Thx - John