clc4040

[kittybo]

have a clc4040 approx 3 months old..wont boot...gets half way then hangs...no problem with fiery...have updated system software...any ideas please

[mrfixit51]

I'm still unsure of your work so far...

have a clc4040 approx 3 months old..wont boot...gets half way then hangs...no problem with fiery...have updated system software...any ideas please

Have you updated the fiery system software, or copier system software? It sounds like the system software on the copier, or a hard drive type issue. Have you tried a different hard drive for a diagnostic?

[kittybo]

i unplugged fiery..so think problem is with copier...i updated system software on copier

[Guest]

Reseat any components or connectors in the main controller. Check whether power is going to the main controller as well.

[kittybo]

i have re-seated all the boards on the main controller and tested another boot rom still no joy. the power is at the main controller, if it was a hard drive i would expect an error.

any further idea's

[Gerhard]

i have re-seated all the boards on the main controller and tested another boot rom still no joy. the power is at the main controller, if it was a hard drive i would expect an error.

any further idea's

Hi

If you were standing behind the copier on your left towards top their is white harnesses with male female connectors. Reseat them. It gave me the same symptoms as you are having. There is a couple connectors.

Let me now!!!!

Regards

[kittybo]

not sure which harness you are talking about there are some grey one going to the dc con in top left or are you talking about outside the machine?. canon said it sounded like the memory so i have changed that and reloaded software still no further foward.

thanks any help greatfully recieved

Hi

If you were standing behind the copier on your left towards top their is white harnesses with male female connectors. Reseat them. It gave me the same symptoms as you are having. There is a couple connectors.

Let me now!!!!

Regards

[Gerhard]

not sure which harness you are talking about there are some grey one going to the dc con in top left or are you talking about outside the machine?. canon said it sounded like the memory so i have changed that and reloaded software still no further foward.

thanks any help greatfully recieved

I will try to get you a picture

Regards

[kittybo]

a new hard drive...machine up and running..thx for all youre help