Canon ir-5070 Waste Toner Full Message

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  • wiggersp
    Technician
    • Nov 2008
    • 13

    #1

    Canon ir-5070 Waste Toner Full Message

    We have a Canon ir-5070 displaying "Waste Toner is Full" message. We have emptied the waster toner container & I have tried clearing the message in Service Mode without success.

    Any info on how to clear this would be appreciated.

    Thanks,

    Paul
  • Tricky
    Field Supervisor

    Site Contributor
    2,500+ Posts
    • Apr 2009
    • 2621

    #2
    There's probably a build up of hardened toner in the waste toner pipe and resistance on the feedscrew inside the pipe.

    Comment

    • Jules Winfield
      Senior Tech

      500+ Posts
      • Jul 2009
      • 823

      #3
      Try replacing the waste tank instead of just dumping out the waste toner.
      But I'm trying, Ringo. I'm trying real hard... to be the Shepherd.

      Comment

      • waffu22
        Technician

        50+ Posts
        • Jun 2009
        • 95

        #4
        Originally posted by wiggersp
        We have a Canon ir-5070 displaying "Waste Toner is Full" message. We have emptied the waster toner container & I have tried clearing the message in Service Mode without success.

        Any info on how to clear this would be appreciated.

        Thanks,

        Paul
        I agree what skynet said. You can remove the toner pipe and clean it

        Comment

        • Brian8506
          Service Manager

          Site Contributor
          1,000+ Posts
          • Feb 2009
          • 1651

          #5
          Did you clear the count in service mode

          Comment

          • mrfixit51
            Lead Service Technician

            1,000+ Posts
            • Oct 2008
            • 1975

            #6
            Originally posted by Brian8506
            Did you clear the count in service mode
            Brian gets the star His is the best answer.
            "Once a King, always a King, but once a Knight is enough!"

            Comment

            • smiley
              Senior Tech

              500+ Posts
              • Aug 2008
              • 616

              #7
              yup you yave to clear waste toner counter under service mode level 1 in counters.
              there is no glory without sacrifice

              Comment

              • montana
                Trusted Tech
                • Aug 2008
                • 393

                #8
                hi..i advice you to check the sensor of the waste toner bottle..clean it or replace it as necessary ...good luck

                Comment

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