IR C3220 help please

[albertldee]

i would like to set this up on my network again i once install the canon c3220 on the network before, all i did was switch computer because the old one crash when i try to run the PS3_4.70_Setup to setup it cant find any print on my network

i click setup
search for network printer to install
add printer and update existing one
it did it search and come back empty

i print my configuration page and everything seem ok print ip is 192.168.2.100 i can browse th printer with that ip addres in IE the status say ok why is the printer ip not showing up in the stup wizard

please help again
Thanks

when i ping 192.168.2.100 it ping the printer ok i'm using xp

[SCREWTAPE]

Did you try downloading the driver again from canon?
Did you try creating a port instead of updating the driver.
You must create a port first in order to add the IP address>Standard/Tcp/ip

[Mr Spock]

What is the ip of the computer? is it on the same subnet? Is it using the same gateway?

[D_L_P]

all i did was switch computer.........setup it cant find any print on my network........ip is 192.168.2.100 i can browse th printer with that ip addres in IE the status say ok

Sounds like a firewall is blocking it. Assuming its a new comp WinXP firewall comes on by default. Right click My Network Places and select properties. On the left panel you should see "Change Windows Firewall Settings", click that. Either turn off the firewall (temporarily or permanent) or under the exceptions tab click add program and add the setup program.

[albertldee]

yes i though it was the windows firewall so i disable it, when i run scangear it work fin i can scan ok
i try adding the tcp ip and everything if i'm doing something on the printer it will show on the computer in the printer listing just when i try to print to it i get the error
i'm going to try to uninstall my virus program and everything

[albertldee]

i canage the setup and ip and add the port i piing the port scangear connet and can (work) scan ok however when i send a print to it it said error i disable avira virus progrma and the firewall printer still not printing is it possible it could be the crossover cable bad or something
it's flashing printer receiving constantly but nothing printing

i'm going to attach a picture soon with the setting

[D_L_P]

If you can scan and ping I doubt it is your cable. I'd focus on your firewall or anti-virus. It's possible SNMP is being blocked or not installed. If it is when you add the port it won't be able to detect the network card and just install Generic Network card and port settings.

Try this:
Go to a command prompt and type: "LPR -S 192.168.2.100 -P print -o /l c:\text.txt"

You can use any text file instead of the "C:\text.txt", or create one by typing "edit c:\text.txt" and hit enter. Make some words then do save as, just remember the path.

[mrfixit51]

Have you tried accessing the RUI of the copier and try a direct print from the left side menu? Open your browser and type in the copiers IP address. If you can get that to work, then you generally have a printer driver issue, or possibly firewall issue as D_L_P has mentioned...

[albertldee]

ok yes i type in the printer ip address and canon web tools come up

i type this in LPR -S 192.168.2.100 -P print -o /l c:\text.txt"

nothing print i did not get a error either

[albertldee]

i connet it via db25 cable it come up in device manager but with add hardware wizard however none of the drivers work with it i'm running windows xp pro i'm using the driver from inside this file PS3_4.70_Setup

[D_L_P]

ok yes i type in the printer ip address and canon web tools come up

i type this in LPR -S 192.168.2.100 -P print -o /l c:\text.txt"

nothing print i did not get a error either

If you can't print from a dos prompt but can access the RUI you definitely have something blocking port 515 or the print and filesharing services.
Just one thing else to check, the copier isn't setup to block a certain ip range or mac addresses? Print out a user data report and check that " block ip range" and "mac access list" are empty or turned off.

[copy_suhail]

can you try to install the driver in another pc and check if it will work in this pc

[mrfixit51]

ok yes i type in the printer ip address and canon web tools come up

i type this in LPR -S 192.168.2.100 -P print -o /l c:\text.txt"

nothing print i did not get a error either

You may have mistaken what I was referring to when I asked you to "Direct Print". There is in the menu, on the left side of the Remote User Interface, a selection called Direct Print. You have to designate the image file from within the RUI browse function, and then select print from the menu on the right side of the screen. Have you tried that? I don't know what is supposed to occur from that command string you entered into a browser window...

[albertldee]

i was able to get the drivers some old one from canon wbsite to work with the db25 cable connection to PC, however i still cannot get the network connection to work i have 30 computer i try running the canon network software from 5 different computer none of them find the printer on the network

DLP i'll try that and let you know

Mrfix i'll let u know also