Canon IR-3235i, Blank Key Pad

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  • SF Tech
    Technician
    • Sep 2009
    • 14

    Canon IR-3235i, Blank Key Pad

    Hello,
    I got CANON IR-3235i, very low meter with Totally Blank Key Pad, Can not Copy/Print/Scan, I know it is NOT the key Pad (tested on other machine). Copier makes some noise/like ready to copy
    Thank's for any help.
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16092

    #2
    Originally posted by SF Tech
    Hello,
    I got CANON IR-3235i, very low meter with Totally Blank Key Pad, Can not Copy/Print/Scan, I know it is NOT the key Pad (tested on other machine). Copier makes some noise/like ready to copy
    Thank's for any help.
    is the green power button on ??

    If u tested the entire control panel on another printer/ it cant be the Inverter PCB ,
    so u may have a bad Memory Dimm WA7-5211-000

    or
    If the Main Controller "registered value" ID does not match the REAL TIME CLOCK (RTC) ID, the Main Controller Malfunctions; preventing the LCD display from powering up or no power to unit. By shorting JP1 on the Main Controller it will clear the RTC "registered value", to correct the ID between the Main Controller and RTC Circuit.




    Procedure:
    1.
    Turn OFF the Main Unit.
    2. Either unplug the power cord from the wall.
    3. Remove the rear cover of the Main Unit.
    4. Below the left leg of the Battery, jump JP1 for 3-5 seconds.

    Picture..jpg
    5. Plug in the power cord and turn on the Main Unit.
    6. Verify that the Main Unit powers ON and that the LCD display works.
    7. Re-install the rear cover.
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

    Comment

    • SF Tech
      Technician
      • Sep 2009
      • 14

      #3
      Yes, GREEN Power is ON (only light)
      I tested the entire Panel, It was OK
      Do I need to jump JP1?
      Thanks

      Comment

      • teckat
        Field Supervisor

        Site Contributor
        10,000+ Posts
        • Jan 2010
        • 16092

        #4
        give it a try/ follow instructions
        **Knowledge is time consuming, exhausting and costly for a trained Tech.**

        Comment

        • SF Tech
          Technician
          • Sep 2009
          • 14

          #5
          One last issue, To jump it and turn power on for 3-5 sec. together?
          Thanks much

          Comment

          • teckat
            Field Supervisor

            Site Contributor
            10,000+ Posts
            • Jan 2010
            • 16092

            #6
            Originally posted by SF Tech
            One last issue, To jump it and turn power on for 3-5 sec. together?
            Thanks much
            yes/
            hold jump/turn on/release jump/after 3-5 sec/ check panel
            **Knowledge is time consuming, exhausting and costly for a trained Tech.**

            Comment

            • SF Tech
              Technician
              • Sep 2009
              • 14

              #7
              Thank You, got it working,
              Any reason why on almost new machine?

              Comment

              • teckat
                Field Supervisor

                Site Contributor
                10,000+ Posts
                • Jan 2010
                • 16092

                #8
                Originally posted by SF Tech
                Thank You, got it working,
                Any reason why on almost new machine?

                thanks, no word on any other fix from Canon
                **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                Comment

                • Dan Dryer
                  Technician

                  50+ Posts
                  • Jan 2008
                  • 57

                  #9
                  Originally posted by SF Tech
                  Any reason why on almost new machine?
                  It's a firmware issue. You need to upgrade the System Software to version 36.01 or later to prevent any recurrence of the problem.

                  Comment

                  • teckat
                    Field Supervisor

                    Site Contributor
                    10,000+ Posts
                    • Jan 2010
                    • 16092

                    #10
                    Originally posted by dan dryer
                    it's a firmware issue. You need to upgrade the system software to version 36.01 or later to prevent any recurrence of the problem.

                    good thinking
                    *************
                    [ATTACH=CONFIG]4523[/ATTACH]
                    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                    Comment

                    • SCREWTAPE
                      East Coast Imaging

                      Site Contributor
                      2,500+ Posts
                      • Jan 2009
                      • 3396

                      #11
                      Originally posted by Dan Dryer
                      It's a firmware issue. You need to upgrade the System Software to version 36.01 or later to prevent any recurrence of the problem.
                      Confirm. Must be 36.01 or later. If this is a new machine then the firmware should be later than 36.01. The latest System software for this machine is 42.01.02. Confirm this.

                      Comment

                      • jonezy999
                        just one copy??

                        Site Contributor
                        500+ Posts
                        • Feb 2010
                        • 952

                        #12
                        Originally posted by SCREWTAPE
                        Confirm. Must be 36.01 or later. If this is a new machine then the firmware should be later than 36.01. The latest System software for this machine is 42.01.02. Confirm this.
                        Can anyone point a fool in the direction of this firmware. I have access to the Canon Partners site, but can't seem to find it there. Also, will I need to upgrade one version at a time or can I just go with the latest version?
                        I have not failed. I've just found 10,000 ways that won't work. ~Thomas Edison

                        Comment

                        • teckat
                          Field Supervisor

                          Site Contributor
                          10,000+ Posts
                          • Jan 2010
                          • 16092

                          #13
                          Originally posted by jonezy999
                          Can anyone point a fool in the direction of this firmware. I have access to the Canon Partners site, but can't seem to find it there. Also, will I need to upgrade one version at a time or can I just go with the latest version?

                          TP10_093b-1.pdf
                          **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                          Comment

                          • jonezy999
                            just one copy??

                            Site Contributor
                            500+ Posts
                            • Feb 2010
                            • 952

                            #14
                            Originally posted by teckat
                            [ATTACH]9927[/ATTACH]
                            Thanks Tekcat
                            +rep
                            I have not failed. I've just found 10,000 ways that won't work. ~Thomas Edison

                            Comment

                            • teckat
                              Field Supervisor

                              Site Contributor
                              10,000+ Posts
                              • Jan 2010
                              • 16092

                              #15
                              The Dude.jpgWelcome~~~~~~~~~~~~~~~~:>
                              **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                              Comment

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