Ir4600 c'ant power on don't work

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  • mscomp
    • Sep 2024

    Ir4600 c'ant power on don't work

    hello i have one ir4600 i have a big prob with it now
    the machine not work, when i power on the machine juste a led green on and the machine not work no think hapned just led green only pleza urgent how to slove this prob
    my english is so bad i speak frensh
  • teckat
    Field Supervisor
    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16092

    #2
    Originally posted by mscomp
    hello i have one ir4600 i have a big prob with it now
    the machine not work, when i power on the machine juste a led green on and the machine not work no think hapned just led green only pleza urgent how to slove this prob
    my english is so bad i speak frensh
    does printer warm up ??
    green light is good/ did u check the LCD Display contrast button

    can u send prints to print out ??
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

    Comment

    • mscomp

      #3
      no no think hapened just green led only i change hhd ram all but same prob pleaz help

      Comment

      • teckat
        Field Supervisor
        Site Contributor
        10,000+ Posts
        • Jan 2010
        • 16092

        #4
        Originally posted by mscomp
        no no think hapened just green led only i change hhd ram all but same prob pleaz help

        what did u do to the HHD / OR why did u clear ram
        **Knowledge is time consuming, exhausting and costly for a trained Tech.**

        Comment

        • mscomp

          #5
          the tecnition has chanded it because he hav'nt khnow the trus brobleme he tested all but the priter not work

          Comment

          • teckat
            Field Supervisor
            Site Contributor
            10,000+ Posts
            • Jan 2010
            • 16092

            #6
            Originally posted by mscomp
            the tecnition has chanded it because he hav'nt khnow the trus brobleme he tested all but the priter not work

            u better him back/ or call his boss
            **Knowledge is time consuming, exhausting and costly for a trained Tech.**

            Comment

            • mscomp

              #7
              How we can slove this prob

              Comment

              • mrfixit51
                Lead Service Technician
                1,000+ Posts
                • Oct 2008
                • 1975

                #8
                I am not sure what model you are dealing with, ir4600 is not used here in the U.S., but the symptoms sound to me to be caused by either a bad main controller, or the all night power supply. The all night power supply provides 3.3 volts to the main controller, and if this signal is missing, you have the symptoms you have described. I just fought an iR3245 with similar symptom, and I did have the 3.3 volts, so I replaced the main controller and resolved my customers problem...
                "Once a King, always a King, but once a Knight is enough!"

                Comment

                • teckat
                  Field Supervisor
                  Site Contributor
                  10,000+ Posts
                  • Jan 2010
                  • 16092

                  #9
                  Originally posted by mscomp
                  How we can slove this prob

                  are u the tech who changed or did something to Hard Drive ??
                  **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                  Comment

                  • mscomp

                    #10
                    no its my machiche but i am not the tech

                    Comment

                    • teckat
                      Field Supervisor
                      Site Contributor
                      10,000+ Posts
                      • Jan 2010
                      • 16092

                      #11
                      why don't u contact tech who worked on printer/ only that person knows what they did to your HDD
                      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                      Comment

                      • mscomp

                        #12
                        the prob is on HDD ' printer dont worm on
                        Tech he is who tld me to poste For Helps because he havn't know with the prob

                        Comment

                        • teckat
                          Field Supervisor
                          Site Contributor
                          10,000+ Posts
                          • Jan 2010
                          • 16092

                          #13
                          Originally posted by mscomp
                          the prob is on HDD ' printer dont worm on
                          Tech he is who tld me to poste For Helps because he havn't know with the prob

                          tech needs to return and re load firmware on HDD/ or call a reliable Canon trained
                          service person
                          **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                          Comment

                          • mrfixit51
                            Lead Service Technician
                            1,000+ Posts
                            • Oct 2008
                            • 1975

                            #14
                            Originally posted by teckat

                            tech needs to return and re load firmware on HDD/ or call a reliable Canon trained
                            service person
                            I agree with Teckat, and the one thing to take away from that advice is Canon trained , even if I don't know the answer, as a certified Canon tech, I can contact Canon directly for advice on any problem. That is the true value in being Canon trained.
                            "Once a King, always a King, but once a Knight is enough!"

                            Comment

                            • mscomp

                              #15
                              thanks for all when my machine is broken i send his to a good tech he tray with an other hdd forme the same model ir 4600 after this the ohter machine has broken to with the sam prob we have the firmware of this machien on CD but he dont khnow how to updut HDD he make only hardware solution
                              very thaks to all
                              where i can contacte service canon algeria

                              Comment

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