ir 5020/5000

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  • roho
    Senior Tech

    500+ Posts
    • Mar 2009
    • 844

    ir 5020/5000

    Is the 5020 an updated 5000? Need to order things for this model and flash firmware.
    does the 5020 get updated like a 5000, or like the more recent 5070`s?
    Thanks!
  • mrfixit51
    Lead Service Technician

    1,000+ Posts
    • Oct 2008
    • 1975

    #2
    Let the Service Support Tool lead you thru the process, the info windows will prompt you along the way...
    "Once a King, always a King, but once a Knight is enough!"

    Comment

    • teckat
      Field Supervisor

      Site Contributor
      10,000+ Posts
      • Jan 2010
      • 16092

      #3
      Originally posted by roho
      Is the 5020 an updated 5000? Need to order things for this model and flash firmware.
      does the 5020 get updated like a 5000, or like the more recent 5070`s?
      Thanks!

      the imageRUNNER 5020/5020i/6020/6020i are MEAP enabled machines.


      For service information, see the imageRUNNER 5000/6000 Service Manual

      if the
      5020/5020i/6020/6020i hard disk must be replaced (including formatting of the disk), it is important to keep in
      mind that the files of the MEAP applications stored on the disk will be lost, requiring reinstallation of MEAP
      applications in addition to the work normally performed at time of replacement. The MEAP counter readings
      however are backed up as in the case of existing counters, and they will be retained.

      there is a separate procedure to replace the hard
      drive and reinstall the MEAP applications.

      There is no means of upgrading a base model ( imageRUNNER 5000/6000 or imageRUNNER
      5000i) to a MEAP model ( imageRUNNER 5020i).
      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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