iR6570 does not warm-up

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  • songela
    Trusted Tech

    Site Contributor
    100+ Posts
    • Mar 2008
    • 216
    #1

    iR6570 does not warm-up

    Hi guys,
    Has any one come across this?
    This machine when turned on will complete the start-up cycle and enter into the warm-up cycle and stay on like that continuously. The 'printer is warming' is displayed at the bottom of the touch screen as well as 'Reservation copies can be made' at the top. If any door is opened and closed again, the message at the top changes to 'Mode settings can be entered'. When monitored from Copier>Display>Analog, the Fixing temp does not rise from the room temperature.
    Please help!

    Regards!
    Tags: bottom, closed, copier, copies, cycle, door, enter, fixing, ir6570, issu, lef, message, mode, printer, room, screen, set, settings, start, temp, top, touch, touch screen, warm, warming
    • charm5496
      Service Manager

      Site Contributor
      1,000+ Posts
      • Apr 2008
      • 2387
      #2
      when left alone does the unit error out? do you hear the shutter moving at all?
      we need more information in order to help you out.

      You could have a bad thermistor, bent pin on the connector or paper in the connector causing a communication issue between tray 1 and DC controller. There could be any number of issues with the fuser unit causing your problem.
      Accidents don't just happen. They must be carelessly planned.

        Comment

        • Canuck
          Tech Specialist

          1,000+ Posts
          • Nov 2007
          • 1713
          #3
          Are there any fuser errors logged? Doesn't even show temp rising in service mode? Machine should error out after time. Unplug the machine from the wall,wait a minute and plug it back in. Then clear the ram....do a p-print first. Machine is known for thermistor problems...new thermistor assemblies are improved.

            Comment

            • songela
              Trusted Tech

              Site Contributor
              100+ Posts
              • Mar 2008
              • 216
              #4
              Originally posted by charm5496
              when left alone does the unit error out? do you hear the shutter moving at all?
              we need more information in order to help you out.

              You could have a bad thermistor, bent pin on the connector or paper in the connector causing a communication issue between tray 1 and DC controller. There could be any number of issues with the fuser unit causing your problem.
              Thank you for your response, here are some more details
              1. no error code is displayed, no matter how long the machine stays on,
              2. the shutter does not rotate at all.
              3. I also tried to swap in a tray 1 from another mashine yet nothing changed.

                Comment

                • Canuck
                  Tech Specialist

                  1,000+ Posts
                  • Nov 2007
                  • 1713
                  #5
                  Try clearing the ram

                    Comment

                    • kfallsken
                      Technician
                      • Apr 2010
                      • 16
                      #6
                      I had a similar thing happen on an ir5065 with a T1 finisher. Turned out that it was simply out of staples. Replaced the staples and it was back up and going. Upgraded firmware and haven't had the problem since.

                        Comment

                        • SCREWTAPE
                          East Coast Imaging

                          Site Contributor
                          2,500+ Posts
                          • Jan 2009
                          • 3396
                          #7
                          I would check the fixing feeder connectors for paper,male and female. You should check well. The slightest piece of paper can cause issues like your.

                            Comment

                            • vidarb
                              Technician
                              • Mar 2010
                              • 25
                              #8
                              Originally posted by kfallsken
                              I had a similar thing happen on an ir5065 with a T1 finisher. Turned out that it was simply out of staples. Replaced the staples and it was back up and going. Upgraded firmware and haven't had the problem since.
                              Also had this problem on a 5075! Strange bug in software
                              Even a broken clock is right twice a day.

                                Comment

                                • charm5496
                                  Service Manager

                                  Site Contributor
                                  1,000+ Posts
                                  • Apr 2008
                                  • 2387
                                  #9
                                  I had a similar thing happen on an ir5065 with a T1 finisher. Turned out that it was simply out of staples. Replaced the staples and it was back up and going. Upgraded firmware and haven't had the problem since.
                                  Originally posted by vidarb
                                  Also had this problem on a 5075! Strange bug in software
                                  This is a known problem as well that can give you the same message you are fighting. Also check the bottom of the cartridge for cracks or damage as it will cause the same issue
                                  Accidents don't just happen. They must be carelessly planned.

                                    Comment

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