ir 2200i error code E000732-0001

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  • remielee
    Technical Analyst

    100+ Posts
    • Mar 2010
    • 140

    ir 2200i error code E000732-0001

    hello guys do you know the error E000732-0001 of ir 2200i it said to the manual the main controller board but the problema is there no any other machine that i can use to test the board if its the problem, if you encountered this trouble please sir send me instructions and procedures it would be a great help to me. thanx in advance to all..
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16092

    #2
    Originally posted by remielee
    hello guys do you know the error E000732-0001 of ir 2200i it said to the manual the main controller board but the problema is there no any other machine that i can use to test the board if its the problem, if you encountered this trouble please sir send me instructions and procedures it would be a great help to me. thanx in advance to all..

    E732 Reader communication error

    Check connection between the connector J1014 on the main controller PCB
    and the connector J409 on the reader controller PCB

    Also firmware v36.03 addresses a E732 Issue/ if it pertains to your printer =imageRUNNER 2220N/ 2220i/ 3320N/ 3320i

    Modification for E732 error
    which occurs when a HOST USB
    card board is equipped

    >When a HOST-USB card board is installed, a
    E732 occurs. This has been corrected.
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

    Comment

    • D_L_P
      Self Employed

      1,000+ Posts
      • Oct 2009
      • 1196

      #3
      Since this is an i series it has a couple extra exterior cables in the back. I'd check and/or replace those to start. There should be extra holders for them so the weight of the cable is not totally on the connector, I've seen a few come out of our shop without them.




      Not that it can't happen, but I can't remember ever replacing a main controller on an ir2200. I'm curious has anyone else ever had to replace one? I've replaced plenty of HDD's, reinstalled system software, reseated RAM and connectors lots of times, but the only PCB I remember replacing was the power supply per some tech pub.

      Comment

      • remielee
        Technical Analyst

        100+ Posts
        • Mar 2010
        • 140

        #4
        thanx for the help sir the error E000732-0001 was gone when i replaced the main controller board from ir 2200 but theres and error appear E602-0003 i try to bring back the old main controller board but nothings happend still the error E602-0003 and it said to the manual that it was a sector fault is detected on the hdd, is it needed to install a new system software? and because it was ir 2200i is it thesame firmware of ir 2200?wait for your reply guys thank you so much for the time and information that u shared to me, godbless the two of you sir

        Comment

        • aassafir

          #5
          Originally posted by remielee
          hello guys do you know the error E000732-0001 of ir 2200i it said to the manual the main controller board but the problema is there no any other machine that i can use to test the board if its the problem, if you encountered this trouble please sir send me instructions and procedures it would be a great help to me. thanx in advance to all..
          the problem is in the data cable from the scanner to the copier

          Comment

          • aassafir

            #6
            Originally posted by remielee
            thanx for the help sir the error E000732-0001 was gone when i replaced the main controller board from ir 2200 but theres and error appear E602-0003 i try to bring back the old main controller board but nothings happend still the error E602-0003 and it said to the manual that it was a sector fault is detected on the hdd, is it needed to install a new system software? and because it was ir 2200i is it thesame firmware of ir 2200?wait for your reply guys thank you so much for the time and information that u shared to me, godbless the two of you sir
            turn on the machine while holding 1 and 9 together and leave the machine about 20 mn till u get download mode

            Comment

            • remielee
              Technical Analyst

              100+ Posts
              • Mar 2010
              • 140

              #7
              Originally posted by aassafir
              turn on the machine while holding 1 and 9 together and leave the machine about 20 mn till u get download mode
              sir

              thank you sir for the reply the ir 2200i is the same firmware of ir 2200? or not?

              Comment

              • teckat
                Field Supervisor

                Site Contributor
                10,000+ Posts
                • Jan 2010
                • 16092

                #8
                Originally posted by remielee
                sir

                thank you sir for the reply the ir 2200i is the same firmware of ir 2200? or not?

                Firmware is different / but if u have 2200i Firmware loaded on SST ir should also have the 2200/ just look on your Registered SST Firmware.

                Why techs keep swapping pcb's for minor issues and causing more major issues, i will never understand


                the Main Controller for the 2200i is different than the 2200/ u can not swap them

                Head-Bang..JPG
                **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                Comment

                • remielee
                  Technical Analyst

                  100+ Posts
                  • Mar 2010
                  • 140

                  #9
                  Originally posted by teckat
                  Firmware is different / but if u have 2200i Firmware loaded on SST ir should also have the 2200/ just look on your Registered SST Firmware.

                  Why techs keep swapping pcb's for minor issues and causing more major issues, i will never understand

                  the Main Controller for the 2200i is different than the 2200/ u can not swap them

                  [ATTACH=CONFIG]4872[/ATTACH]

                  thank you sir for the reply, actualy my co-tech swap the main controller board on the machine then when he back it again theres a new error appeard. when he test the main controller board from ir 2200i it works on the ir2200. when he use the controller board from ir 2200 to ir2200i a new error occured i told him to return back the old one but nothings happend the error e602-003 still there on the ir 2200i, any way i will try to look and check the machine thank you once again sir i will repost for the update. thnk you and godbless!!

                  Comment

                  • hodgiepodgie
                    Trusted Tech

                    250+ Posts
                    • Jul 2008
                    • 284

                    #10
                    Connectors on adf . Chk all accs connectors

                    Comment

                    • teckat
                      Field Supervisor

                      Site Contributor
                      10,000+ Posts
                      • Jan 2010
                      • 16092

                      #11
                      three cups_1..jpg
                      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                      Comment

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