E004-002 on iR C3220

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  • sgcopiertech
    • Sep 2024

    E004-002 on iR C3220

    Hi, error code comes out every time I pull out the fixing feeder assembly whenever there is a jam.
    so far I've only changed the fixing unit but still shows the same problem so I'm thinking it is not a
    fault on the fixing unit.

    E004 The protection circuit of the fixing unit is faulty.

    -0002 An open circuit of the temperature detection thermistor inside the non-contact
    thermistor is detected for 500 msec continuously.
  • SCREWTAPE
    East Coast Imaging

    Site Contributor
    2,500+ Posts
    • Jan 2009
    • 3396

    #2
    Check PS5, Fixing Feeder open/close sensor.


    Open the fixing feeding unit drawer.

    2. Open the upper left vertical pass door and remove the side cover and vertical pass door.

    3. Remove the upper left vent cover.

    4. Remove the four screws and the connectors for the vertical pass assembly and lift the unit out of the machine.

    5. Note how the fixing unit connector 'A' (at the top rear of the fixing assy) makes electrical contact with connector 'B', and how it also is used to actuate the fixing unit open/closed switches msw5 & msw6 'C'.





    6. Clean the sensor PS5, also check the switches for continuity using your volt/ohm meter, replace one or both if necessary and adjust the leaf spring actuators so that switches msw5 and msw6 deactuate BEFORE the fixing feeding connector breaks contact when the drawer is pulled out. The switches should actuate and deactuate pretty close to the same time.

    NOTE: Be sure the power is removed from the machine prior to this procedure and make sure to clean any toner and paper dust from the connectors, switches, and sensors of the fixing feeding drawer assembly prior to reassembling.
    Canon Copier Repair Service. Sales, Parts & Toner. NYC/NJ area. Contact:East Coast Imaging Solutions,LLC

    Comment

    • teckat
      Field Supervisor

      Site Contributor
      10,000+ Posts
      • Jan 2010
      • 16092

      #3
      Here is a pic on what SCREWTAPE is talking about
      E004..JPG
      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

      Comment

      • mrfixit51
        Lead Service Technician

        1,000+ Posts
        • Oct 2008
        • 1975

        #4
        Screwtape has the answer, I run into this from time to time, and a simple blast of air at the sensor and switches has always cleared up my problems with that issue.
        "Once a King, always a King, but once a Knight is enough!"

        Comment

        • sgcopiertech

          #5
          screwtape saves the day!

          thanks to all

          Comment

          • teckat
            Field Supervisor

            Site Contributor
            10,000+ Posts
            • Jan 2010
            • 16092

            #6
            Faster than a speeding bullet.
            More powerful than a locomotive.
            Able to leap tall buildings in a single bound.


            Look! Up in the sky!
            It's a bird. It's a plane. It's SCREWTAPE !

            Yes, it's SCREWTAPE - strange visitor from another planet who came to Earth with powers and abilities far beyond those of mortal men. SCREWTAPE- who can change the course of mighty imageRunners , bend Finishers with his bare hands, and who, disguised as Repairman, mild mannered Service Tech for a great metropolitan Company, fights the never ending battle for Truth, Justice and the American Way.

            **Knowledge is time consuming, exhausting and costly for a trained Tech.**

            Comment

            • teckat
              Field Supervisor

              Site Contributor
              10,000+ Posts
              • Jan 2010
              • 16092

              #7
              Originally posted by mrfixit51
              Screwtape has the answer, I run into this from time to time, and a simple blast of air at the sensor and switches has always cleared up my problems with that issue.

              Faster than a speeding bullet.
              More powerful than a locomotive.
              Able to leap tall buildings in a single bound.


              Look! Up in the sky!
              It's a bird. It's a plane. It's SCREWTAPE !

              Yes, it's SCREWTAPE - strange visitor from another planet who came to Earth with powers and abilities far beyond those of mortal men. SCREWTAPE- who can change the course of mighty imageRunners , bend Finishers with his bare hands, and who, disguised as Repairman, mild mannered Service Tech for a great metropolitan Company, fights the never ending battle for Truth, Justice and the American Way.
              **Knowledge is time consuming, exhausting and costly for a trained Tech.**

              Comment

              • SCREWTAPE
                East Coast Imaging

                Site Contributor
                2,500+ Posts
                • Jan 2009
                • 3396

                #8
                You guys are funny.

                Glad your up>>>>
                Canon Copier Repair Service. Sales, Parts & Toner. NYC/NJ area. Contact:East Coast Imaging Solutions,LLC

                Comment

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