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  • manara
    #1

    help me

    i have canon np7161
    i need to learn how to solve the eroor code .
    e000
    e001
    e002
    e003
    e004 ... etc
    please helpe
    Tags: below, between, drops, familiar, five, help, indicated, off, specifically, th1, wheels
    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22744
      #2
      I have not specifically familiar with the NP7161, but the error codes are common throughout the Canon line. These are all fuser codes. I have cut & pasted in some information. I hope this helps.
      E000 open Main Thermistor TH1, open Sub Thermistor TH2, open Heater H1 or H2, open Thermal Switch TS1, faulty SSR, faulty DC controller PCB.
      > The fixing temperature does not reach 70C within 210 seconds after the main power switch is turned ON. Five seconds after E000 is indicated the main power switch turns OFF.
      E001 shorted Thermistor TH1, shorted Sub Thermistor TH2, faulty SSR, or faulty DC controller.
      > The fixing temperature exceeds 230C for 2 seconds or more.
      > The difference between detected temperature of main thermistor TH1 and sub thermistor TH2 is 50C for 1 second or more.
      E002 open Thermistor TH1, open Heater H1 or H2, open Thermal Switch TS1, faulty SSR, or faulty DC controller.
      > Fixing temperature does not reach 100C within 150 seconds after it has reached 70C.
      > Fixing temperature does not reach 150C within 150 seconds
      after it has reached 100C.
      E003 open Thermistor TH1, open Heater H1 or H2, open Thermal Switch TS1, faulty SSR, or faulty DC controller PCB.
      > The fixing temperature drops below 70C for 2 seconds or more after it has reached 100C.
      E004 shorted SSR, or faulty DC controller PCB.
      > The SSR that drives the fixing heater has a short circuit.
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

        Comment

        • willy brown
          #3
          To sort out these errors. short all the capacitors on the DC controller PCB board with a flat screw driver. it works to clear the error codes. try it

            Comment

            • CanonHPTech
              Trusted Tech

              100+ Posts
              • Apr 2007
              • 235
              #4
              If it has wheels: roll it out to the curb, peferably on trash day.
              If it is light enough to carry: slam dunk it in the dumpster.

              Sorry, just realized that this is not a USA model, so I have no opinion outside of what the other fellow said. They are all Fixing/Fuser Codes. Reset 'em, and forget 'em. If they come back, well... run like hell! My only thought that if you are getting them all, one after another, first check for paper wrapped around the Fixing Rollers. Outside of this it could be more logical like the DC Controller since you are getting the full welcoming committe (all E0x codes) of the "Federation of Failed Fixing Assemblies". Good luck.
              The glass maybe half full, but less is more...
              Printer + Fax + Copier = Jack Of Many Trades,
              but Master Of None
              Color Copier = Not A Color Printer
              InkJet MFP = Not A Fax Machine
              B/W Copier = Not A Press
              Finisher = Deal Closer (salesman, not accessory)
              Copier Tech = Admin's Stress Ball (Scapegoat)

                Comment

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