Canon LC 3170 check printer error

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  • kennyoleary
    Technician
    • Aug 2008
    • 23

    Canon LC 3170 check printer error

    I have a Canon LC3170 that is flashing the message check printer. I have removed the paper drawer, fuser and cartridge and there is no jam. Switches seem to be working properly. I am not sure what else to look for. Any help would be appreciated. The machine is set up only to send and recieve faxes.
  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 22743

    #2
    Are you seeing an error code? i.e. "##322"
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

    Comment

    • kennyoleary
      Technician
      • Aug 2008
      • 23

      #3
      No error other than check printer

      Comment

      • blackcat4866
        Master Of The Obvious

        Site Contributor
        10,000+ Posts
        • Jul 2007
        • 22743

        #4
        If there are no other error messages, you must have a paper feed flag actuated somewhere or a door open. =^..^=
        If you'd like a serious answer to your request:
        1) demonstrate that you've read the manual
        2) demonstrate that you made some attempt to fix it.
        3) if you're going to ask about jams include the jam code.
        4) if you're going to ask about an error code include the error code.
        5) You are the person onsite. Only you can make observations.

        blackcat: Master Of The Obvious =^..^=

        Comment

        • mrfixit51
          Lead Service Technician

          1,000+ Posts
          • Oct 2008
          • 1975

          #5
          Hey 'Cat, doesn't he need to turn on sw1 error message flag so he can get a numerical part to his error message?
          "Once a King, always a King, but once a Knight is enough!"

          Comment

          • blackcat4866
            Master Of The Obvious

            Site Contributor
            10,000+ Posts
            • Jul 2007
            • 22743

            #6
            Wow! I haven't thought about that in years. Is that softswitch defaulted to Off when new? All the machines that left our location must have been changed at setup.

            If the wrong paper size is loaded (tray not programmed to the correct size), the error will clear, but jam again immediately. =^..^=
            If you'd like a serious answer to your request:
            1) demonstrate that you've read the manual
            2) demonstrate that you made some attempt to fix it.
            3) if you're going to ask about jams include the jam code.
            4) if you're going to ask about an error code include the error code.
            5) You are the person onsite. Only you can make observations.

            blackcat: Master Of The Obvious =^..^=

            Comment

            • mrfixit51
              Lead Service Technician

              1,000+ Posts
              • Oct 2008
              • 1975

              #7
              Originally posted by blackcat4866
              Wow! I haven't thought about that in years. Is that softswitch defaulted to Off when new? All the machines that left our location must have been changed at setup. =^..^=
              I believe they are/were,,, as I recall it was SW1 , least significant bit, bit 0??? all the way to the right ;-)
              "Once a King, always a King, but once a Knight is enough!"

              Comment

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