canon np1020 no life

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  • landspeeder
    Trusted Tech

    250+ Posts
    • Feb 2010
    • 355

    canon np1020 no life

    Customer brought in her 1020 thats in awesome shape. There is no life ie display, fan noise etc. Fuses check out and the 12v, 10v dc etc. is there. Can it be a switch , should not at least the fan run or something when the power seems to be alright?

    D
    You never realize how cheap a professional is until after you let an amateur do it.... and
    if this was an easy thing to do then everybody would be doing it! But it isn't and they are not!!
  • milldew
    Technician
    • Mar 2010
    • 22

    #2
    Check the interlock switch on the fuser door. Its just a piece of flat metal that can bend and not actuate the switch, front side of door. Also check the main interlock, less likely that one. Either one will kill power to the machine.

    Comment

    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22649

      #3
      From the database: Possible bad scanner driver PCB.
      Personally I'd spend more time with the main power switch and power supply. Do you have any voltages at the PS?

      You know, I liked these little machines. We had them in some horrendous environments: factories, gravel pits, welding shops, etc. Sure they got dirty, but cleaned up OK, and survived amazingly well.

      I doubt that you can get any parts. Good luck. =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

      Comment

      • landspeeder
        Trusted Tech

        250+ Posts
        • Feb 2010
        • 355

        #4
        Ive pushed that fuser door switch on and off today 10x at least with no luck. When I was posting this issue, I went back to the machine and it was working....its the fuser door switch, so I've just sprayed some contact cleaner/lub at it and lets see what tomorrow brings.

        Thanks!!!!!
        You never realize how cheap a professional is until after you let an amateur do it.... and
        if this was an easy thing to do then everybody would be doing it! But it isn't and they are not!!

        Comment

        • teckat
          Field Supervisor

          Site Contributor
          10,000+ Posts
          • Jan 2010
          • 16092

          #5
          Originally posted by landspeeder
          Ive pushed that fuser door switch on and off today 10x at least with no luck. When I was posting this issue, I went back to the machine and it was working....its the fuser door switch, so I've just sprayed some contact cleaner/lub at it and lets see what tomorrow brings.

          Thanks!!!!!
          way to go/works all the time
          spray..jpg
          caig_d5..jpg
          **Knowledge is time consuming, exhausting and costly for a trained Tech.**

          Comment

          • milldew
            Technician
            • Mar 2010
            • 22

            #6
            Your welcome, I just worked on a 1010 today, oddly enough. We have several machines parted out, and as far as I know Canon still has parts available.

            PS- just checked on Canon, only a few parts still avalable. Drums, toner - yes. fuser , DV- no. We have alot of 1010, 1020 parts in stock if you need them.
            Last edited by milldew; 07-29-2010, 10:33 PM.

            Comment

            • landspeeder
              Trusted Tech

              250+ Posts
              • Feb 2010
              • 355

              #7
              sounds good thanks again!
              You never realize how cheap a professional is until after you let an amateur do it.... and
              if this was an easy thing to do then everybody would be doing it! But it isn't and they are not!!

              Comment

              • landspeeder
                Trusted Tech

                250+ Posts
                • Feb 2010
                • 355

                #8
                so I just went and powered the unit up, after being off all night, and its not working. I just wiggled the switch etc. and nothing. Yesterday when it came on it had been ignored for a couple hours when I just happen to look over at it and it was on. So it wasn't something we did at the time. Hmmmmm, I am going to leave it on and see what happins. Stay posted! Unless anyone has a idea
                You never realize how cheap a professional is until after you let an amateur do it.... and
                if this was an easy thing to do then everybody would be doing it! But it isn't and they are not!!

                Comment

                • landspeeder
                  Trusted Tech

                  250+ Posts
                  • Feb 2010
                  • 355

                  #9
                  Here is the update...I just walked by the unit heard some noise and away it went. So from the time it was turned on it took about 3-4 minutes before anything occurred. Any ideas?
                  You never realize how cheap a professional is until after you let an amateur do it.... and
                  if this was an easy thing to do then everybody would be doing it! But it isn't and they are not!!

                  Comment

                  • teckat
                    Field Supervisor

                    Site Contributor
                    10,000+ Posts
                    • Jan 2010
                    • 16092

                    #10
                    remove the heater lamp and inspect/ i'll bet it looks bad
                    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                    Comment

                    • Herrmann
                      Senior Tech

                      Site Contributor
                      500+ Posts
                      • Jan 2006
                      • 792

                      #11
                      if the fuser lamp is bad, the unit would at least power up and show an error.
                      my bet goes to the power supply, check it for bad soldering joints.
                      If sometimes you feel a little useless, offended and depressed always remember that you were once the fastest and most victorious sperm of hundreds of millions!

                      Comment

                      • blackcat4866
                        Master Of The Obvious

                        Site Contributor
                        10,000+ Posts
                        • Jul 2007
                        • 22649

                        #12
                        I agree about the power supply. =^..^=
                        If you'd like a serious answer to your request:
                        1) demonstrate that you've read the manual
                        2) demonstrate that you made some attempt to fix it.
                        3) if you're going to ask about jams include the jam code.
                        4) if you're going to ask about an error code include the error code.
                        5) You are the person onsite. Only you can make observations.

                        blackcat: Master Of The Obvious =^..^=

                        Comment

                        • teckat
                          Field Supervisor

                          Site Contributor
                          10,000+ Posts
                          • Jan 2010
                          • 16092

                          #13
                          Originally posted by herrmann
                          if the fuser lamp is bad, the unit would at least power up and show an error.
                          my bet goes to the power supply, check it for bad soldering joints.

                          Not exactly true/ i have had lamps that test good in this model/ but when u remove them , they look like hell/ and no error codes

                          u can buy these machines cheaper than it is to repair
                          **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                          Comment

                          • blackcat4866
                            Master Of The Obvious

                            Site Contributor
                            10,000+ Posts
                            • Jul 2007
                            • 22649

                            #14
                            teckat, was this the model that the heat lamp used to expand within the heat roller, but not blow, so that you couldn't get the lamp out, or the heat lamp began to warp like a banana? =^..^=
                            If you'd like a serious answer to your request:
                            1) demonstrate that you've read the manual
                            2) demonstrate that you made some attempt to fix it.
                            3) if you're going to ask about jams include the jam code.
                            4) if you're going to ask about an error code include the error code.
                            5) You are the person onsite. Only you can make observations.

                            blackcat: Master Of The Obvious =^..^=

                            Comment

                            • teckat
                              Field Supervisor

                              Site Contributor
                              10,000+ Posts
                              • Jan 2010
                              • 16092

                              #15
                              Originally posted by blackcat4866
                              teckat, was this the model that the heat lamp used to expand within the heat roller, but not blow, so that you couldn't get the lamp out, or the heat lamp began to warp like a banana? =^..^=

                              Yes, that lamp is crap. the board in back used to burn out also, -also w/no error code shown

                              I used to re build these in a shop many years ago, taking that fuser unit out was a pain in the Butt
                              **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                              Comment

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