[Electrical] M3 fiery problem

[tomcatt]

got a customer with a m3 fiery on a 105+ . they have been running big jobs 2 to 4,000 prints at once. situation is that the m3 sits there " waiting" and no response from any buttons and goes back to waiting after turned off and on. Seems like a hard drive problem but i wondered if there is any other ideas

[teckat]

Clear M3 Server & or Reload M3 Software

[RRodgers]

Are they BIG files? Ya might have to wait for the Fiery to raster them. I've seen something like this YEARS ago.

[SCREWTAPE]

First start with software. If that works, your good. If not, then check hardware. Memory,HDD,PCBS.

[teckat]

to add on SCREWTAPE'S post>>

Unplug & take off cover of M3 - clean out all the dust / dust clogging components can cause overheating,& slow performance with these Fiery's.

[KenB]

I see no mention on what types of files these are.

I've had a few ornery PDFs that would bomb like this when printed with older versions of Acrobat or Reader.

I had the customer update to the latest version of Adobe Reader (now 9.3.3) and the problem went bye-bye.

[tomcatt]

I ended up replacing the hard drive loaded with new system software ( nationwide board repair) plugged it in and good to go. thanks for the replies.