Hecon counter on Ir 105

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  • dpepin
    Technician

    50+ Posts
    • Dec 2007
    • 51

    #1

    Hecon counter on Ir 105

    Hi! everybody.
    today for me was not a good day....i couldn't find something, so i thought
    i will ask you. I have a client with a Ir105 connected with a hecon external counter. The problem is that the counter counts the copies when
    you do it on the machine, it also count the copies when it's in the mailbox,
    but when you print directly from the desktop, the hecon doesn't count the
    prints. i have checked in the service mode but i don't find anything that could solve this issue. so if you have an idea let me know i will buy you
    a donut....
    thanks

    Denis
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