ImagePress C1 with ImagePass C1 password

[boshi]

Hello everyone. This is my first post here.

I'm working on configuring a used ImagePress C1, which has the little ImagePass C1 RIP attached to the back, however this RIP appears to have a password to access the printer setup. I do not know if this is the default password, or one that has been set. I have tried 0000 and 1234 and 12345678 with no success. Are there any other default passwords I should try, and if these are unsuccessful, can the password be reset?

[lkrsardis]

C1

According to Canon you have to formatt the C1 hard drive and reload the software. Sorry man.

[alex@wocltd.com]

have you tried the standard efi password?
(please guys don't just post it)

pm if you have problems

[boshi]

OK, the default fiery password worked.

Alex, is there some reason it shouldn't be posted online?

[alex@wocltd.com]

Glad that it worked, the reason for not posting online is
not to divulge information to an end user - I have had customer's 'accidently' clear the server back to factory defaults on numerous times- i prefer to set the password to part of the serial number of the machine it is attached to-and every engineer within our company knows this

[boshi]

I don't really think that's fair to withhold that information, if your customers are messing up machines you service perhaps that should be part of the service contract rather than hoping for security through obscurity. I'm new to the copier trade, having worked with just with computers in the past and this seems rather strange to me. Is this standard in the industry?

[alex@wocltd.com]

so for example when setting up a client's router would you have left the default security on it ,say netgear for example ,that uses 'admin' as login & 'password' for the password- i hope not as you would'nt be doing your job properly.

It's pretty obvious from your 1st post that you know what your doing -you could easily pm anyone of us for the info-it's just that i think,personally, some information is best left out of the public domain.

as you state your setting a c1 when the rip is finally set up with the correct profile(s),calibrated and everything is working perfectly do you want someone dumping it all?

you could easily leave either the default or by this stage i hope a different one with your key operator-at least then you know who would have done what.

[lkrsardis]

C1

The people at Canon must have lied to me!!! I had to buy the software.
Please PM me that secret password. Thanks

[kajsa39]

Password

Fiery.1

[alex@wocltd.com]

well done......really

[kajsa39]

get over yourself, it's not breaking national security.

[Oze]

I don't really think that's fair to withhold that information, if your customers are messing up machines you service perhaps that should be part of the service contract rather than hoping for security through obscurity. I'm new to the copier trade, having worked with just with computers in the past and this seems rather strange to me. Is this standard in the industry?

Withholding service access passwords is good industry practice.
Service technicians(for the most part)have been trained by either the particular brand, or at least,the dealer that they work for.
Customers...have not.

if your customers are messing up machines you service perhaps that should be part of the service contract rather than hoping for security through obscurity

Customers messing with settings via service modes OR Fiery password use will ALWAYS fall outside of service agreements no matter which part of the world you come from.
If they tinker and damage/screw up settings then they should be charged for the service call to put things right.

[djzolla]

yeah to shed some light my end....

most of my clients know that password. it saves us having to go and clear servers etc. they are all warned about using it at their own risk...anything damaged will result in some form of cost. none of my clients have ever reset anything....

but yeah i think its whatever u feel is necessary to get the job done as effieciantly as possible. If a client has time to go through a long thread such as this one...they are a bunch of sad K***TS!

[hectech68]

Re: ImagePress C1 with ImagePass C1 password

Also there is a file that you import thru Command Station and it will print out the Fiery Password so you don't have to Reload the system software to the Fiery ... Fiery will give to you if you are an Authorized Dealer..

[Liebendeinsam]

Re: ImagePress C1 with ImagePass C1 password

For the technicians that supports the idea of enclosure of knowledge:

Here where I live is case of pure survival do myself the maintenance or train myself one multipurpose employer.
The official support is too slow to come.
The unofficial is too expensive.