HP Laserjet Pro 400 color MFP M475: CAN PING BUT CAN'T PRINT

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  • ivartyn
    Junior Member
    • Mar 2014
    • 6

    #1

    HP Laserjet Pro 400 color MFP M475: CAN PING BUT CAN'T PRINT

    I've got an MFP 475dn that's having the following symptoms
    • I can ping the network address of the printer but when I send a print job, I have to restart the printer for it to recognize the printer (Everyone trying to print to it have got this issue).
    • When connected to the USB port the issue is the same.
    • I have upgraded the firmware.
    • When I try to access the printer through the web service I have to restart the printer. It doesn't last up to two minutes and then i lose connection.
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