Designjet T790 error 01.0.10

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  • Kiran Otter
    replied
    Re: Designjet T790 error 01.0.10

    Leave a comment:


  • musthafavi
    replied
    Re: Designjet T790 error 01.0.10

    Originally posted by Kiran Otter
    The manual says the part to change is the Engine PCA based on those LEDs.

    Kiran
    Could you please post service manual here

    Leave a comment:


  • Kiran Otter
    replied
    Re: Designjet T790 error 01.0.10

    Originally posted by musthafavi
    I forget mentioned below symptoms in my post

    LED's status in the Back

    1. ON
    2. ON
    3. Flashing
    The manual says the part to change is the Engine PCA based on those LEDs.

    Kiran

    Leave a comment:


  • musthafavi
    replied
    Re: Designjet T790 error 01.0.10

    Originally posted by Kiran Otter
    I think there's a 3V battery on the formatter.. make sure it's not dead. That seems to cause odd errors.

    I had a T1100 with the same error; at first it appeared that it was the power supply, and replacing it got it to work again.. for a week. Then it did the same thing. Thinking the PSU was defective, I replaced it under warranty.. but the new one didn't get the printer working. We then tried a new Engine PCA.. and then a new formatter. The printer then worked for a week or two, and went back to the same error. I told the customer it was hopeless. I never did find out what was causing the error.

    I wish I knew what more to suggest!

    Kiran
    I forget mentioned below symptoms in my post

    LED's status in the Back

    1. ON
    2. ON
    3. Flashing

    Leave a comment:


  • Kiran Otter
    replied
    Re: Designjet T790 error 01.0.10

    I think there's a 3V battery on the formatter.. make sure it's not dead. That seems to cause odd errors.

    I had a T1100 with the same error; at first it appeared that it was the power supply, and replacing it got it to work again.. for a week. Then it did the same thing. Thinking the PSU was defective, I replaced it under warranty.. but the new one didn't get the printer working. We then tried a new Engine PCA.. and then a new formatter. The printer then worked for a week or two, and went back to the same error. I told the customer it was hopeless. I never did find out what was causing the error.

    I wish I knew what more to suggest!

    Kiran

    Leave a comment:


  • Lance15
    replied
    Re: Designjet T790 error 01.0.10

    01.0.YZ
    Communication with Engine PCA failed

    The .10 part (.YZ) indicates "replace" as the Recovery Action.



    Reseat the formatter

    If no change:

    Replace the Engine PCA
    Replace the Formatter

    NOTE: For Revision B printers, the Formatter and Hard Disk are replaced as a single part.

    Leave a comment:


  • musthafavi
    started a topic Designjet T790 error 01.0.10

    Designjet T790 error 01.0.10

    While initializing Designjet T790 plotter show up the error code 01.0:10
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