Remote Restart JetDirect Laserjets?

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  • cjmac
    • Jul 2025
    #1

    Remote Restart JetDirect Laserjets?

    Hi there,

    Anyone know if it's possible to send some kind of (SNMP? PJL? RCFG?) "reboot" command to a JetDirect server? I've noticed that when certain errors occur, the embedded web server doesn't respond, but telnet server does.

    Some of my printers are 10 mins+ walk away, and some are an hour's drive away (and my users aren't about to do it). I know the option is there in Web JetAdmin, but I'm not allowed to use that here (long story).

    Anyone know how to manually do it? Hope I'm being clear.
    Tags: jetdirect, occur, restart, telnet, web server
    • nmfaxman
      Service Manager

      Site Contributor
      1,000+ Posts
      • Feb 2008
      • 1702
      #2
      I haven't dealt with the newer JD cards but I would think a user could unplug the card and count to 10 to plug it back in.
      If they won't respond electronically, a hard reboot would at least save you a trip to do the same thing.
      Just food for thought.
      Why do they call it common sense?

      If it were common, wouldn't everyone have it?

        Comment

        • cjmac
          #3
          Originally posted by nmfaxman
          I haven't dealt with the newer JD cards but I would think a user could unplug the card and count to 10 to plug it back in.
          If they won't respond electronically, a hard reboot would at least save you a trip to do the same thing.
          Just food for thought.
          Hey, I appreciate the response. Not allowed to ask users to touch hardware (they're not supposed to at all) - and it's not the card, it's the actual printer that needs restarting.

          I haven't dealt with the newer JD cards either - all mine are 610/615/620

            Comment

            • JustManuals
              Field Supervisor

              5,000+ Posts
              • Jan 2006
              • 9838
              #4
              Well you DO know that the 615n card has been recalled by HP right?

              Paul

                Comment

                • cjmac
                  #5
                  Originally posted by manuals4you
                  Well you DO know that the 615n card has been recalled by HP right?

                  Paul
                  I do now. Hmmm. Got a lot of them out there. Any problems with the 620s?

                    Comment

                    • JustManuals
                      Field Supervisor

                      5,000+ Posts
                      • Jan 2006
                      • 9838
                      #6
                      None that I've heard of. The 615 problem was a while ago. They were giving replacements but I think that's long over. You should do a search for the 615 on the HP site. I have the HP Service Note on this problem.
                      Here is the link to download it. The link will be valid for 200 downloads and 14 days.
                      YouSendIt - Send large files - transfer delivery - FTP Replacement

                      HtH
                      Paul@justmanuals.com

                        Comment

                        • fixthecopier
                          ALIEN OVERLORD

                          2,500+ Posts
                          • Apr 2008
                          • 4713
                          #7
                          The 615 card is so bad it can cause problems by just being in the machine even if you are not using it. When I have an HP that will do any number of stupid things, and has a 615 card, I upgrade them to a 620 and problem solved.
                          The greatest enemy of knowledge isn't ignorance, it is the illusion of knowledge. Stephen Hawking

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