I have got 2 machines both misbehaving in a similar way.
The work all fine with tray 1 in use.
But when tray 2 is used, a second sheet is always picked which will jam before it reaches the cartridge area and sheet 1 will always come blank. I tried to verify the paper size and seems OK. The same happens when printing from either PC or Internal reports.
I need your help please, thanks in advance!
The work all fine with tray 1 in use.
But when tray 2 is used, a second sheet is always picked which will jam before it reaches the cartridge area and sheet 1 will always come blank. I tried to verify the paper size and seems OK. The same happens when printing from either PC or Internal reports.
I need your help please, thanks in advance!
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