Black page on printing M477

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  • fredi27
    replied
    Re: Black page on printing M477

    Thank you very much!


    Just by reseating this flat cable the printer works fine.

    Leave a comment:


  • fredi27
    replied
    Re: Black page on printing M477

    Originally posted by skynet
    It may be that ribbon cable that goes between the formatter and engine pcb CF388-60116, it's poor quality and only lasts a few fuser replacements sometimes.

    Thanks for your help.


    Are you referring to the cable you see in the attached photo? You don't touch to change the fuser...

    IMG_20220420_083229.jpg

    Leave a comment:


  • Tricky
    replied
    Re: Black page on printing M477

    It may be that ribbon cable that goes between the formatter and engine pcb CF388-60116, it's poor quality and only lasts a few fuser replacements sometimes.
    Last edited by Tricky; 04-19-2022, 07:09 PM.

    Leave a comment:


  • fredi27
    started a topic Black page on printing M477

    Black page on printing M477

    Hello!

    I have a serious problem with a laserjet PRO M477fnw. After changing the fuser, it prints the entire page in black, showing the colors in the background. We have tried cleaning contacts and even changing the main board, with the same result. We have also tested with new original consumables.


    I hope your help.


    Thank you very much!IMG_20220419_135614.jpg
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