C6380 Menu

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  • Brian8506
    Service Manager

    Site Contributor
    1,000+ Posts
    • Feb 2009
    • 1664

    #1

    C6380 Menu

    I dont service inkjets but I'm trying to help or direct my customer on this problem. After the machine comes to ready the menu starts jumping randomly to just about every option there is as if the select button was being held down. Doesnt seem to be any buttons stuck. Wondering if theres just one board behind the panel and if this is common to this model. Thanks for any advice.
  • Brian8506
    Service Manager

    Site Contributor
    1,000+ Posts
    • Feb 2009
    • 1664

    #2
    Re: C6380 Menu

    Going once!

    Comment

    • Brian8506
      Service Manager

      Site Contributor
      1,000+ Posts
      • Feb 2009
      • 1664

      #3
      Re: C6380 Menu

      Going twice!

      Comment

      • blackcat4866
        Master Of The Obvious

        Site Contributor
        10,000+ Posts
        • Jul 2007
        • 23006

        #4
        Re: C6380 Menu

        AFAIK there aren't any real manuals written for these inkjets. They were designed as throw-aways, and should be treated as such.

        The last time someone asked me to service a 6340 I did a little web searching. "You can buy a new unit for $95.55 with four new toner cartridges, or you can have me for one hour for $89.00 and if it needs parts we won't be able to purchase any replacement parts."

        It's a pretty easy decision. =^..^=
        If you'd like a serious answer to your request:
        1) demonstrate that you've read the manual
        2) demonstrate that you made some attempt to fix it.
        3) if you're going to ask about jams include the jam code.
        4) if you're going to ask about an error code include the error code.
        5) You are the person onsite. Only you can make observations.

        blackcat: Master Of The Obvious =^..^=

        Comment

        • Brian8506
          Service Manager

          Site Contributor
          1,000+ Posts
          • Feb 2009
          • 1664

          #5
          Re: C6380 Menu

          Thanks Blackcat!!

          Comment

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