I dont service inkjets but I'm trying to help or direct my customer on this problem. After the machine comes to ready the menu starts jumping randomly to just about every option there is as if the select button was being held down. Doesnt seem to be any buttons stuck. Wondering if theres just one board behind the panel and if this is common to this model. Thanks for any advice.
C6380 Menu
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Re: C6380 Menu
AFAIK there aren't any real manuals written for these inkjets. They were designed as throw-aways, and should be treated as such.
The last time someone asked me to service a 6340 I did a little web searching. "You can buy a new unit for $95.55 with four new toner cartridges, or you can have me for one hour for $89.00 and if it needs parts we won't be able to purchase any replacement parts."
It's a pretty easy decision. =^..^=If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=Comment
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