HP Laserjet 4200 Fixing film keeps tearing for what looks like NO REASON... ugh

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  • Doug James
    Senior Tech

    Site Contributor
    500+ Posts
    • Jan 2012
    • 935

    #1

    HP Laserjet 4200 Fixing film keeps tearing for what looks like NO REASON... ugh

    I have replaced the fixing film in this printer in a fuser that pressure roller, claws etc... look fine. About 6000 pages later, it tore. Will put an entire fuser in this machine but really don't feel that will solve the problem. Seems like it is "environment related" but no indications of it. Cooling fans etc are working OK. Any input will be a big help... Really scratching my head on this one... Are they overusing this machine ? Cannot find specs on this...
  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 22845

    #2
    Re: HP Laserjet 4200 Fixing film keeps tearing for what looks like NO REASON... ugh

    I've got a group of machines that use fuser films like they're going out of style. One of them lasted exactly 6 prints. I can be fairly sure that the cause for my machines is entirely environmental. The machines are placed in a glass manufacturing plant. It's entirely normal to find a handful of broken glass in the paper path.

    When I've been onsite for 3 or 4 hours, I'll get home to find glass particles in my pockets, ears, shoes, everywhere. It's like I've been rolling in broken glass. If there's a solution for this particular environment I don't know what it is. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

    Comment

    • Doug James
      Senior Tech

      Site Contributor
      500+ Posts
      • Jan 2012
      • 935

      #3
      Re: HP Laserjet 4200 Fixing film keeps tearing for what looks like NO REASON... ugh

      Originally posted by blackcat4866
      I've got a group of machines that use fuser films like they're going out of style. One of them lasted exactly 6 prints. I can be fairly sure that the cause for my machines is entirely environmental. The machines are placed in a glass manufacturing plant. It's entirely normal to find a handful of broken glass in the paper path.

      When I've been onsite for 3 or 4 hours, I'll get home to find glass particles in my pockets, ears, shoes, everywhere. It's like I've been rolling in broken glass. If there's a solution for this particular environment I don't know what it is. =^..^=
      Wow, I had some copiers in a glass plant once and feel your pain. This is actually in a climate controlled dentist office that does braces... Strange huh...

      Comment

      • blackcat4866
        Master Of The Obvious

        Site Contributor
        10,000+ Posts
        • Jul 2007
        • 22845

        #4
        Re: HP Laserjet 4200 Fixing film keeps tearing for what looks like NO REASON... ugh

        Strange indeed.

        Any unusual media? I know a high percentage of envelopes will significantly shorten the life of the fixing film (27% of it's normal life).
        =^..^=
        If you'd like a serious answer to your request:
        1) demonstrate that you've read the manual
        2) demonstrate that you made some attempt to fix it.
        3) if you're going to ask about jams include the jam code.
        4) if you're going to ask about an error code include the error code.
        5) You are the person onsite. Only you can make observations.

        blackcat: Master Of The Obvious =^..^=

        Comment

        • Doug James
          Senior Tech

          Site Contributor
          500+ Posts
          • Jan 2012
          • 935

          #5
          Re: HP Laserjet 4200 Fixing film keeps tearing for what looks like NO REASON... ugh

          Originally posted by blackcat4866
          Strange indeed.

          Any unusual media? I know a high percentage of envelopes will significantly shorten the life of the fixing film (27% of it's normal life).
          =^..^=
          Hmmm, I'll ask... Also I want to thank you for all of your responses to my posts.
          You have significally helped me fix many machines and I am grateful..

          Comment

          • blackcat4866
            Master Of The Obvious

            Site Contributor
            10,000+ Posts
            • Jul 2007
            • 22845

            #6
            Re: HP Laserjet 4200 Fixing film keeps tearing for what looks like NO REASON... ugh

            It's not widely known, but I generally respond well to techs that make a real effort, and I can see that you do. You're welcome. =^..^=
            If you'd like a serious answer to your request:
            1) demonstrate that you've read the manual
            2) demonstrate that you made some attempt to fix it.
            3) if you're going to ask about jams include the jam code.
            4) if you're going to ask about an error code include the error code.
            5) You are the person onsite. Only you can make observations.

            blackcat: Master Of The Obvious =^..^=

            Comment

            • Iowatech
              Not a service manager

              2,500+ Posts
              • Dec 2009
              • 3933

              #7
              Re: HP Laserjet 4200 Fixing film keeps tearing for what looks like NO REASON... ugh

              I don't know if this will help at all, but there were some aftermarket fusers where the fusing film would self destruct because it was too wide.
              Sorry if that's a waste of time.

              Comment

              • HP:guy
                Trusted Tech

                250+ Posts
                • Feb 2013
                • 280

                #8
                Re: HP Laserjet 4200 Fixing film keeps tearing for what looks like NO REASON... ugh

                Are you replacing the bushings when you replace the film?
                They go egg shaped and uneven pressure.

                Comment

                • Doug James
                  Senior Tech

                  Site Contributor
                  500+ Posts
                  • Jan 2012
                  • 935

                  #9
                  Re: HP Laserjet 4200 Fixing film keeps tearing for what looks like NO REASON... ugh

                  Originally posted by HP:guy
                  Are you replacing the bushings when you replace the film?
                  They go egg shaped and uneven pressure.
                  Wow cool, I bet that's it... Thanks so much. I haven't changed it yet but will...

                  Comment

                  • MR Bill
                    Senior Tech

                    500+ Posts
                    • Jan 2010
                    • 532

                    #10
                    Re: HP Laserjet 4200 Fixing film keeps tearing for what looks like NO REASON... ugh

                    The upper film does not roll with bushing on each end. It just slids over the heating element and there are end caps I'll call them but not really bushings. The fuser film has been a big problem with therse HP 4200 machines. Make sure you you a lot of grease when replacing film. No way to tell how long the film will last. There is a company called Metro Fuser that has modefied the HP 4200 fuser and uses a solid fuser teflon roller in there rebuild. I have never used one yet but I think if I was you I'd give them a try.

                    Comment

                    • Doug James
                      Senior Tech

                      Site Contributor
                      500+ Posts
                      • Jan 2012
                      • 935

                      #11
                      Re: HP Laserjet 4200 Fixing film keeps tearing for what looks like NO REASON... ugh

                      Originally posted by MR Bill
                      The upper film does not roll with bushing on each end. It just slids over the heating element and there are end caps I'll call them but not really bushings. The fuser film has been a big problem with therse HP 4200 machines. Make sure you you a lot of grease when replacing film. No way to tell how long the film will last. There is a company called Metro Fuser that has modefied the HP 4200 fuser and uses a solid fuser teflon roller in there rebuild. I have never used one yet but I think if I was you I'd give them a try.
                      You know, I was thinking it was something along these lines. Was wondering I put enough grease with this. It actually stuck when I installed it and it heated up... THANKS SO MUCH FOR YOU FEEDBACK !!!!

                      Comment

                      • MR Bill
                        Senior Tech

                        500+ Posts
                        • Jan 2010
                        • 532

                        #12
                        Re: HP Laserjet 4200 Fixing film keeps tearing for what looks like NO REASON... ugh

                        Just as a side note Doug. My son worked for me rebuilding fusers in the shop and other parts of the copiers. 16 years old and could rebuild a copier for me. Got really good at it. Well he moved on and now lives in Springfield , Mo. He now fixes sowing machines. He goes to Tulsa , Ok . sometimes. Funny how things work out.

                        Anyway, The HP 4200 fusers were a real money maker for me. They riped the film all the time. I would really try one of the fusers with the solid teflon roller?

                        Good luck.

                        Comment

                        • Doug James
                          Senior Tech

                          Site Contributor
                          500+ Posts
                          • Jan 2012
                          • 935

                          #13
                          Re: HP Laserjet 4200 Fixing film keeps tearing for what looks like NO REASON... ugh

                          Originally posted by MR Bill
                          Just as a side note Doug. My son worked for me rebuilding fusers in the shop and other parts of the copiers. 16 years old and could rebuild a copier for me. Got really good at it. Well he moved on and now lives in Springfield , Mo. He now fixes sowing machines. He goes to Tulsa , Ok . sometimes. Funny how things work out.

                          Anyway, The HP 4200 fusers were a real money maker for me. They riped the film all the time. I would really try one of the fusers with the solid teflon roller?

                          Good luck.
                          Oh how cool, He's visiting a nice city. I really like Tulsa...

                          Comment

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