hp color laserjet 5550 error code 13.20.00 top cover jam

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  • archybos
    Technician
    • Jan 2012
    • 24

    hp color laserjet 5550 error code 13.20.00 top cover jam

    hp color laserjet 5550 error code 13.20.00 top cover jam,is there any know to solution to that error code
  • HP:guy
    Trusted Tech

    250+ Posts
    • Feb 2013
    • 280

    #2
    Re: hp color laserjet 5550 error code 13.20.00 top cover jam

    Replace the fuser.

    Comment

    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22786

      #3
      Re: hp color laserjet 5550 error code 13.20.00 top cover jam

      Perchance ... did you leave the exit sensor unplugged? =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

      Comment

      • Wild Bill
        Senior Tech

        500+ Posts
        • Jul 2005
        • 774

        #4
        Re: hp color laserjet 5550 error code 13.20.00 top cover jam

        Yes replace the fuser if it continues but first clear the jam lol, 13.xx errors are jam codes for all hp printers
        Izzy

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