H-P 3500 Front Door stuck open

[Don@VBM]

Customer changed a toner and then tried to close front door. Door won't close or open now.

[Iowatech]

Re: H-P 3500 Front Door stuck open

Sounds like they didn't insert the toner cartridge fully.

[Wild Bill]

Re: H-P 3500 Front Door stuck open

yea then tried to force it and bent the "Blank" out of it" or broke a lever

[Don@VBM]

Re: H-P 3500 Front Door stuck open

Thank you all. I contacted an H-P tech who told me how to unlatch it from the right side. The latch was not broken, but to Front Door Handle is.

[Raymann]

Re: H-P 3500 Front Door stuck open

That would be some good information for me. I have one that is stuck and need to get it open thanks Ray