FS-C5150 Load Casette 1 message

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • Lance15
    Service Manager

    Site Contributor
    1,000+ Posts
    • Jun 2015
    • 1070

    FS-C5150 Load Casette 1 message

    We've got the above printer displaying the message. It will usually print one, maybe two sheets, then come up with the Load Cassette 1 message. The roller assembly was replaced thinking that was the problem. Still happens. Found this thread



    Followed that advise. Still happens. We don't have a lot of experience on querks of Kyocera printers. Has anyone seen this and know what to look for? When I looked at it, I compared the inner workings to a nearby P6021 as they seem to be pretty much exactly the same. I didn't see anything out of place, dislodged, etc.

    Can anyone point me in a direction?

    Side note - we are not a Kyocera partner and have no access to firmware.

    Thank You!
Working...