Kyocera-Mita-cs6002i prints only blank pages after new MK installed

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  • spickett
    Junior Member
    • May 2018
    • 2
    #1

    [CQ] Kyocera-Mita-cs6002i prints only blank pages after new MK installed

    Hey,
    Has anyone had any issues with putting a new MK on these machines? The machine was working just fine, before MK was installed. The only reason for changing it is that the MK counter had reached its life limit. I went in this morning and printed my reports off (they were nearly perfect), then started replacing MK. After all new parts were installed, I ran the adjustments that are outlined to be done. I also updated the firmware. When i tried to rerun my reports everything came out blank. I checked to make sure, the gray tab on the developer was pushed in completely. It was, I then tried running developer refresh a couple times. I still came up with blank pages. I tried replacing toner ,because the one in the machine was about ready to be changed anyway. Nothing worked. I'm showing that the MK 6335 will work but, the developer has a different number than what the machine did originally. Could that be my issue? Any help is greatly appreciated.
    Tags: blank, developer, installed, pages
    • Phil B.
      Field Supervisor

      10,000+ Posts
      • Jul 2016
      • 22808
      #2
      Re: Kyocera-Mita-cs6002i prints only blank pages after new MK installed

      Originally posted by spickett
      Hey,
      Has anyone had any issues with putting a new MK on these machines? The machine was working just fine, before MK was installed. The only reason for changing it is that the MK counter had reached its life limit. I went in this morning and printed my reports off (they were nearly perfect), then started replacing MK. After all new parts were installed, I ran the adjustments that are outlined to be done. I also updated the firmware. When i tried to rerun my reports everything came out blank. I checked to make sure, the gray tab on the developer was pushed in completely. It was, I then tried running developer refresh a couple times. I still came up with blank pages. I tried replacing toner ,because the one in the machine was about ready to be changed anyway. Nothing worked. I'm showing that the MK 6335 will work but, the developer has a different number than what the machine did originally. Could that be my issue? Any help is greatly appreciated.
      did you use the PROPER MK?
      sounds like not the case.

        Comment

        • lees
          Technician

          50+ Posts
          • Apr 2011
          • 94
          #3
          Re: Kyocera-Mita-cs6002i prints only blank pages after new MK installed

          According to what I see, it takes a MK-6325.

            Comment

            • JR2ALTA
              Service Manager

              Site Contributor
              1,000+ Posts
              • Feb 2010
              • 2017
              #4
              Re: Kyocera-Mita-cs6002i prints only blank pages after new MK installed

              Does the old dv unit work when you put it back in? If yes, it's a problem with the dv unit.

              Did you remove the protective sleeves in the mag roller?

                Comment

                • ntbann
                  Senior Tech

                  500+ Posts
                  • Jan 2012
                  • 612
                  #5
                  Re: Kyocera-Mita-cs6002i prints only blank pages after new MK installed

                  Did you install the new parts with the power on?

                    Comment

                    • Luther
                      Senior Tech

                      500+ Posts
                      • May 2006
                      • 682
                      #6
                      Re: Kyocera-Mita-cs6002i prints only blank pages after new MK installed

                      did you run u130, and go thru each step in u952? sounds like the dv unit is empty, so the dv has to he filled using u130

                        Comment

                        • spickett
                          Junior Member
                          • May 2018
                          • 2
                          #7
                          Re: Kyocera-Mita-cs6002i prints only blank pages after new MK installed

                          Thanks guys for the help. Sorry I'm just now getting back with everyone. It was the correct MK , they made an adjustment to the part number. There was a bulletin on it in the forums on copystar's website. I found my problem to be a small piece of packing material was stuck in the developer. It kept the gears from meshing together, in turn not letting the developer turn, I just didn't see it the first time I was there. Sometimes you just need to take a break ,then take a second look.. Thanks again for the help.

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