Here's a Brainbuster fs-c2526mfp

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  • kenoking
    Technician
    • Jul 2022
    • 22

    Here's a Brainbuster fs-c2526mfp

    FS-c2526mfp. Client reports after changing toner, the removable memory indication is stuck on the screen. No Memory sticks are installed. Dimm re seated. Any Thoughts?
  • JR2ALTA
    Service Manager

    Site Contributor
    1,000+ Posts
    • Feb 2010
    • 2015

    #2
    Re: Here's a Brainbuster fs-c2526mfp

    I've had "add toner" messages that wouldn't clear because the back door was ajar so the machine never reset itself. Machine is only smart enough to display one message at a time.

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    • BillyCarpenter
      Field Supervisor

      Site Contributor
      VIP Subscriber
      10,000+ Posts
      • Aug 2020
      • 14491

      #3
      Re: Here's a Brainbuster fs-c2526mfp

      This probelm kicked my butt the first time I saw it. From my notes:




      Problem: Machine says add cyan toner and message wouldn't clear after installing new cyan toner crtg.




      Solution: Customer had opened side cover during add toner message and not shut it back fully thus machine couldn't clear add toner message and it should be noted that when this scenario happens the machine will not display that a cover is open.
      Adversity temporarily visits a strong man but stays with the weak for a lifetime.

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      • kenoking
        Technician
        • Jul 2022
        • 22

        #4
        Re: Here's a Brainbuster fs-c2526mfp

        Thanks for the reply. Customer is bringing into shop. Better he than the Beast. Would be funny if it were that simple. Again TXS

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