eco 5021

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  • Gab
    Senior Tech
    • Aug 2015
    • 634

    eco 5021

    Black prints ara light. Color prints are ok. Toners are compatible but it workes perfect till now. Machine made about 15k copies. Any idea?

    Also customer told me that sometimes 2 multicolor lines about 1,5 cd wide appeared but after 2-3 prints disappeared. I believe is the tr. belt . Do i have to do something?
  • copydocinc
    Trusted Tech

    Site Contributor
    250+ Posts
    • Mar 2015
    • 260

    #2
    Re: eco 5021

    You can adjust the altitude setting to highest setting and dpi to highest setting, to fix the light black printouts.

    The streaks on the page, that will probably come back.
    I would clean out the transfer belt toner waste auger unit completely. Probably have hardened toner waste clogging the system.
    You'll have to remove the snapped on cover at the end where the spring hangs down and there is a shutter that springs back and forth covering the hanging spring.
    Then flip that hanging spring around 180 degrees. dig out all of the hardened toner waste, even in the tiny hole that the auger protrudes into the little cover you had to take off.
    The cleaning blade will also have to be removed to get to the waste inside where the auger spiral is. If the gear on the end is broken and wont turn the auger anymore, you can epoxy it to the end.
    To be extra sure, clean out the waste area of the black drum unit that feeds into the waste area of the toner cartridge. (that's the lower portion, clean that out too)
    Then when it fills up again in a month or so, do it again or replace the whole transfer belt unit and it will probably do it with the new unit too. Gotta love Kyocera.

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    • ntbann
      Senior Tech

      500+ Posts
      • Jan 2012
      • 618

      #3
      Re: eco 5021

      Bad system even if you run oem toner!

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