Ex Xerox engineer has no idea what to do next, printer makes no noise says call service and orange light comes on. any ideas please
kyocera ecosys p5021cdn
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Re: kyocera ecosys p5021cdn
Hello,
usually there is an error mesage exactly after turning on the machine. - Stay in front of the machine when restarting it an have a look at the panel!
The machine displays an error message on the operation panel like this:
e.g.:
F010
6610
etc.
Good luck!
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Re: kyocera ecosys p5021cdn
it says self test please wait and 12 secs later says call service and orange fault light only numbers are 7200:0013896 which I thought was a phone number.Comment
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Re: kyocera ecosys p5021cdn
it magnifies for me just fine. developer thermistor error. replace developer unit. personally i've never seen that code before.Comment
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