kyocera ecosys p5021cdn

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  • roryx
    Junior Member
    • Jul 2021
    • 7

    [Dead] kyocera ecosys p5021cdn

    Ex Xerox engineer has no idea what to do next, printer makes no noise says call service and orange light comes on. any ideas please
  • ronny2502
    Technician

    Site Contributor
    50+ Posts
    • Mar 2020
    • 67

    #2
    Re: kyocera ecosys p5021cdn

    Hello,

    usually there is an error mesage exactly after turning on the machine. - Stay in front of the machine when restarting it an have a look at the panel!

    The machine displays an error message on the operation panel like this:

    e.g.:
    F010
    6610
    etc.

    Good luck!
    Ro

    Comment

    • roryx
      Junior Member
      • Jul 2021
      • 7

      #3
      Re: kyocera ecosys p5021cdn

      Originally posted by roryx
      Ex Xerox engineer has no idea what to do next, printer makes no noise says call service and orange light comes on. any ideas please
      it says self test please wait and 12 secs later says call service and orange fault light only numbers are 7200:0013896 which I thought was a phone number.

      Comment

      • ronny2502
        Technician

        Site Contributor
        50+ Posts
        • Mar 2020
        • 67

        #4
        Re: kyocera ecosys p5021cdn

        Hello,


        7200

        7200.jpg



        Good luck,
        Ro

        Comment

        • roryx
          Junior Member
          • Jul 2021
          • 7

          #5
          Re: kyocera ecosys p5021cdn

          thanks for the info. sadly its too small this end and unreadable even with magnification .could you make it bigger for me?
          ?

          regards
          7200

          7200.jpg



          Good luck,
          Ro[/QUOTE]

          Comment

          • JR2ALTA
            Service Manager

            Site Contributor
            1,000+ Posts
            • Feb 2010
            • 2017

            #6
            Re: kyocera ecosys p5021cdn

            Originally posted by roryx
            thanks for the info. sadly its too small this end and unreadable even with magnification .could you make it bigger for me?
            ?

            regards
            7200

            [ATTACH=CONFIG]60600[/ATTACH]



            Good luck,
            Ro
            [/QUOTE]

            it magnifies for me just fine. developer thermistor error. replace developer unit. personally i've never seen that code before.

            Comment

            • roryx
              Junior Member
              • Jul 2021
              • 7

              #7
              Re: kyocera ecosys p5021cdn

              it magnifies for me just fine. developer thermistor error. replace developer unit. personally i've never seen that code before.[/QUOTE]

              Comment

              • roryx
                Junior Member
                • Jul 2021
                • 7

                #8

                Comment

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